Manager Management

Jean Maki

Email: *********@********.***

Address: *** ****** ******

City: Santa Rosa

State: CA

Zip: 95401

Country: USA

Phone: 707-***-****

Skill Level: Management

Salary Range: 90

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Jean Elizabeth Maki

313 Decker Street, Santa Rosa, CA 95401

Phone: 707-***-****

Email: *********@********.***

OBJECTIVE: A leadership position using analytical and management skills to effect immediate results

PROFESSIONAL EXPERIENCE

Marin Community Clinics, Novato, CA May, 2008-current

Compliance Officer July, 2011 current Director of the Compliance, Quality Improvement, and Risk Department Establish an organizational wide compliance culture and program Collectively managing federal and state initiatives, health plan quality improvement programs, and other key grants to transform the standard of patient care and improve health care operations Create standards, policies, and procedures to ensure compliance with State and Federal regulations

Director of Clinic Services May, 2008 July, 2011

Directly responsible for the day to day operations of two medical clinics Partnered with Medical Directors to improve primary care medical clinic operations Improved clinic processes with standard procedures, improved practices and staff accountability Led the software implementation for three clinics aligning policies to improve production

ConsultantSeptember, 2006- November, 2007

Provided healthcare consulting for financial reporting, medical office productivity, accounts receivable management, and human resources. Assisted past employer in management transition.

Advanced Dermatology and Cosmetic Care, Valencia, CA December, 2003 September, 2006Practice AdministratorManaged three corporations with over thirty employees at three separate locations. Effectively implemented strategies improving total net income from 2004 to 2005 by 75%. Raised non-professional staff productivity by 18%; patients seen per hour increased 14%; and charge per hour worked by professional staff increased 40%. Reduced EPLI costs by 32% and workers compensation costs by 65%. At the same time decreased out of pocket contribution for employees, improving employee benefits and increasing employee morale and loyalty. Increased dermatology charges 6% and average revenues increased monthly by 43%. Annual dermatology revenues from 2004 to 2005 increased 32%.

Meridian Health Care Management Woodland Hills, CA November,1997-December,2003

Regional Manager June, 2002-December,2003 Directly responsible for the financial success and viability of an independent physician association and a multi billion health plan in Colorado. Effectively communicated with Board of Directors to implement health plan requirements and improve utilization practices. Negotiated health plan contracts to improve revenues for independent physician associations. Educated and motivated audiences to use website by illustrating ease, time saving and cost benefit of electronic claims and referrals submission. Collaborated with multiple departments to provide solutions to clients.

Account Administrator January,2000-June, 2002 Provided management services for California Independent Physician Association and a multi billion dollar Health Plan in Texas, Washington and Oregon. Coordinated and presented financials, statistics and contracting issues to Board of Directors.

Staff Accountant November,1997- January, 2000 Prepared financials for multiple IPAs using data from AS400 system, MAS90 financial software and health plan reports. Presented to Regional Manager clients financial reports for review and strategic planning.

References are available

EDUCATION

MBA Emphasis Health Care California Lutheran University

BA Emphasis Business California Lutheran University

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