Sales Customer Service

Jeremiah Davis

Email: *********@********.***

Address: ***** **** ****** **

City: Charlotte

State: NC

Zip: 28226

Country: USA

Phone: 760-***-****

Skill Level: Experienced

Salary Range: 50

Willing to Relocate

Primary Skills/Experience:

Prospecting Relationship building Developing needs

Educational Background:

Certification, Sales

Sharp SPIN Sales Training, 09/2011 - 09/2011

Charlotte, NC

Certification, Printer Repair

Canon USA, 03/2004 - 03/2004

Irvine, CA

Job History / Details:

Sales Professional

SUMMARY

Sales professional with over thirteen years experience in a consultative sales approach working in both the advertising and office equipment industries. Strong history of building a pipeline and developing opportunities through prospecting as well a leveraging existing relationships. Ability to take on various kinds of responsibilities while adopting a teamplayer attitude to achieve company objectives. Combines dynamic organizational and communication skills with the ability to independently multitask, plan and carry out demanding tasks and complex schedules.

EXPERIENCE

Account Executive - 2011 to 2012

Sharp Business Systems, Charlotte, NC

Manage existing accounts to ensure customer satisfaction and identify opportunities to expand within the account. Strong focus on developing new business through a variety of organizational solutions encompassing virtually all digital communtication within the company. Digital presentation/display products, copiers, printers, fax and scanning technology. Software technology from on-ramp to off-ramp, that included a trackable process in between was key to tying these offerings together in an overall solution for acheiving customer goals.

* Demonstrated ability to sell highly technical products, theories and solutions

* Skilled in attaining sales and profit objectives in competitive environments

* Targeted and qualified new prospects.Developed comprehensive presentations to meet organizational needs

Account Consultant - 2007 to 2010

Comlink Lasercare, Carlsbad, CA

Inside and outside contract sales for a factory authorized office equipment company. Heavy prospecting to identify customers whose needs align with company objectives. Focus on building strong relationships to ensure long-term customers.

* Positive work ethic and strong interpersonal skills with an eye for relating to the customer and identifying both needs as well as wants during the sales process to help facilitate the sale

* Doubled product line by ading Ricoh and Brother equipment lines to the existing Okidata and Hewlett Packard product lines

* Expanded service area and solution offerings by instituting a nationwide Managed Print Services program

Outside Sales Rep - 2006 to 2007

Verizon / Idearc Media, Carlsbad, CA

Sales of print Yellow Page advertising as well as a variety of online offerings incluing websites, sponsored links and ranked listings for the nation's largest online Yellow Pages

* Sales cycle included cold calling, appointment setting, needs analyses, product presentation, closing, artwork/website design and generation and post sale tracking

* Increased sales of existing customers as result of identifying client needs

* Cultivated undeveloped territory generating new business through cold calling and professional presentation efforts

Office Manager/Account Executive - 1998 to 2006

Micro Image Systems, Vista, CA

Initially hired as an Account Executive, I was eventually called on to handle more of of the business operations from a front office perspective due to my reliability and ability to multitask while keeping focus on company objectives. Duties performed included: inside and outside sales, inventory management, database management, product proposal and presentation, product installation and training, leasing/financing, marketing, customer service/relations, business direction and development, various HR responsibilities and general bookkeeping to include A/R, A/P, invoicing, collections, reconciliations and coordinationg payroll.

* Contributed to four consecutive years of double-digit increase in sales from 1998-2001

* Accepted increasing responsibility demonstrating flexability and ability to learn quickly

* Accustomed to fast-paced, high-pressure positions, demonstrated ability to prioritize multiple tasks, meet deadlines and provide quality service

* Formulated pricing policies according to requirements for profitability of company operations

EDUCATION

Certificate, SPIN - 2011

Sharp SPIN Sales Training, Charlotte, NC

Consultative sales training with a strong focus on identifying solutions and developing customer needs in a manner that facilitates action

Certificate, Basic Essential Sales Training (BEST) - 2006

Verizon Sales Training, Los Alamitos, CA

Two month/320 hour consultative sales training course

Certificate(s), Office Equipment Repair - 2004

Canon USA, Irvine, CA

Certificates in printer repair, fax repair, and photo color printer specialist

MOS Training Certificate, Patient Administration/Combat Readiness - 1992

U.S. Army, Ft. Sam Houston

U.S. Army Basic Training and MOS training certificates

A.A., Graphic Design - 1991

Palomar Community College, San Marcos, CA

Partial completion of AA in Graphic Design

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