Customer Service Representative
Resume:
Stephanie Hofmeister
Email: ********@***************.***
Address:
City: Temecula
State: CA
Zip: 92591
Country: USA
Phone: 951-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated Customer Service Representative/Cashier motivated to maintain customer satisfaction and contribute to company success.
Educational Background:
High School Dipolma from Kaplan, Vista CA 1/2001 to 8/2010 (Pharmacology)
High School Dipolma from Visions in Education, Vista CA 1/2001 to 9/2012
Job History / Details:
Career Overview
Dedicated Customer Service Representative/Cashier motivated to maintain customer satisfaction and contribute to company success.
Core Strengths
Credit card processing
Multi-line phone usage
Strong organizational skills
Listening skills
MS Windows proficient
Fast learner
Exceptional communication skills
Sharp problem solver
Adaptive team player
Accomplishments
Customer Service
Consistently received positive feedback from customers and created repeat business by developing long-term relationships with customers.
Handled customer complaints, maintaining a positive shopping experience for all rest.
Telephone Service Professionally processed 80 calls per day, providing information and service to ensure customer wellness.
Work Experience
August 2009 to May 2010
CVS Fallbrook, CA
Pharmacy Technician
Completed daily tasks of filling prescriptions, meeting weekly goals of patient outreach calls, cashiering, and insurance billing.
July 2008 to July 2009
Vons Oceanside, CA
Customer Service Representative
Responsible for all customer needs, returns, lottery, western union, money orders, bus passes, cashier, drying cleaning orders, and overall customer satisfaction.
March 2007 to March 2008
Lowes Oceanside, CA
Cashier
Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
Educational Background
2009 Kaplan Vista, CA
Certificate Pharmacology
2007 Visions in Education Sacramento, CA
High School Diploma
Top 10 percentage of Class
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