Customer Service Software Engineer
Resume:
Maverick Lee
mavericklee.com
github.com/mavlee
3B Mechatronics Engineering
UW ID: 12345678
******@*********.**
Skills Summary
Experience in implementing web applications, mobile applications, automated testing
systems and games
Eight months of industry experience in website applications; four months of industry
experience in mobile development
Ability to learn new concepts and acquire new skills in a short period of time; released
fixes to the public within one week at minted.com and two weeks at XE.com
Excellent analytical and problem solving skills; reflected by results in programming
contests
Computer Proficiencies
Languages: Javascript, Python, PHP, C, C++, Java, Objective-C, Ruby, HTML, CSS, SQL
Platforms: Windows, Linux, OS X, iOS
Frameworks/Libraries: bottle, Drupal, QCodo, jQuery, backbone.js, underscore.js,
raphael.js, Ruby on Rails
Tools: vim, svn, git, bash, MySQL, Eclipse, X Code, Visual StudioWork Experience
Software Engineer Intern San Francisco, California
Minted LLCSeptember 2011 - December 2011
Owned several product launches, resulting in products becoming a significant portion of
sales
Used raphael.js to create industry leading user interface for card customization
Improved error logging and analysis systems, decreasing error rates by over 10% and
reducing strain on customer service
Created friend referral system to help drive revenue and traffic growth
Built a sales heatmap data visualization tool using d3.js, showing areas of concentrated
sales
Software Engineer Intern San Francisco, California
Minted LLCJanuary 2011 - April 2011
Created a web application used to personalize customer orders; application replaced
legacy system and improved conversion rate
Responsible for supporting production team by creating and updating QC tools
Updated and created tools to streamline product launch process; reduced launch time by
50%
Mobile Application Developer Newmarket, OntarioXE.com Inc. May 2010 - August 2010
Responsible for the XE Currency application on the iPhone/iPod Touch and iPad, achieving
4.5 star rating on the App store with thousands of downloads per month
Designed and implemented graphing feature that allows for viewing of currency rates for
the past year
Collaborated with designer to create a friendly and intuitive user interface
Relevant Projects and Activities
Co-founder / Developer Waterloo, Ontario
BranchItOutJanuary 2012 - Present
Building a collaborative story making website, allowing for create-your-own adventure
stories; viewable at branchitout.com
Responsible for all aspects ranging from design and user interface to backend
implementation
Real Time Operating System Waterloo, Ontario
University of WaterlooSeptember 2010 - December 2010
Worked in a team to create an operating system for embedded systems, running on a
Coldfire board
Education
Candidate for Bachelor of Applied Science, Mechatronics Engineering Waterloo, Ontario
University of Waterloo September 2008 - Present
Awards and Achievements
Part of team that created a card design structure - patent pending, December 2011
2nd place in University of Toronto Space Design Contest, Toronto, Ontario, May 2008
4th place in Educational Computing Organization of Ontario (ECOO) Programming Contest,
North York, Ontario, May 2008
2nd place in Educational Computing Organization of Ontario (ECOO) Programming Contest,
North York, Ontario, May 2007
Activities and Interests
Weapons Team Lead Waterloo, Ontario
IEEE Humanoid Robotics Team - University of Waterloo April 2009 - April 2010
Responsible for selection, testing and maintenance of weapon on the humanoid robot, as
well as for the design of the ammunition loading mechanism
Orientation Week Leader Waterloo, Ontario
University of Waterloo June 2010 - September 2010
Set up events and led first-year students through a variety of activities
Table Tennis Club - Member Waterloo, Ontario
University of Waterloo January 2009 - Present
Dragonboat Team - Member Richmond Hill, Ontario
Richmond Hill High School February 2007 - June 2008
1st place in Junior Division C of Toronto International Dragon Boat Race, Toronto,
Ontario, June 2008
Enjoys playing piano, tennis, table tennis, badminton, reading and video games
Contact this candidate