Customer Service Sales Manager

Carolyn Dahse

Email: *********@********.***

Address: **** * ****** ******* *** 204

City: Milwaukee

State: WI

Zip: 53209

Country: USA

Phone: 414-***-****

Skill Level: Entry

Salary Range: 35

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Carolyn Ruth Dahse

3501 W Mother Daniels Way apt 204

Milwaukee, WI 53209

Phone 414-***-**** or 414-***-****

*********@********.***

Summary:

Experience: Guardian Business Solutions Inc. Brookfield, WI 53045

Administrative Assistant 09/2011 to 04/2012

* Processed Weekly billing; processed account payable transactions and miscellaneous duties as needed

Industries for the Blind LLC West Allis, WI. 53214

Customer Service Representative 02/2001 to 06/2010

* Retrieved and Processed Customer orders from several electronic mail boxes

* Process daily invoicing.

* Submitted electronic invoices for payment according to customer guidelines.

* Communicated with customers by phone.

* Submitted new product item descriptions as requested by sales manager for Wal-Mart Customer Sales.

* Reviewed and processed Government Contract Purchase Orders received thru sales manager for Air Force; Army; Navy and Coast Guard promotional items.

* Trained additional employees as needed when new people were hired.

* Reviewed complaints concerning billing and service rendered, referring complaints of service failures to designated departments for investigation.

* Processed and closed month end billing as needed.

US Bank Milwaukee, WI 53201

System Support Specialist 03/1987 to 10/2000

* Executed daily operations of daily pricing for Mutual Funds.

* Generated daily and month end reports as requested for client request.

* Processed month end closing.

Education: MBTI Milwaukee, WI 53202

Computer Science 1981

* Primary courses included: programming; system analyst and operations.

Additional Training:

* Working knowledge of several Microsoft programs such as and not limited to: Microsoft Excel; Microsoft Word and in house record systems.

References

Bridget Lazlo, Guardian Business Solutions CPIM; President;

ph 262-***-****; email: *******@***.***

Inez Johnson; Wheaten Franciscan Health Care; Financial Counselor;

ph. 414-***-****; email: ****.*******@****.***

DaVante Harrell, Guaranty Bank-Supervisor Branch Office;

ph. 773-***-****; email: **************@*****.***

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