Customer Service Supply Chain

Leigh Estus

Email: *********@********.***

Address: *** ***** ***

City: Simi Valley

State: CA

Zip: 93065

Country: USA

Phone: 805-***-****

Skill Level: Senior

Salary Range: 180

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Leigh L. Estus

948 Ettin Avenue

Simi Valley, California, 93065

*********@********.***

Home Phone 805-***-**** Cell Phone 805-***-****

SUMMARY

Senior executive with a strong record of organizational growth and performance improvement. Multifaceted experience managing all aspects of a business related to the development design, manufacture, and marketing of a very wide variety of products. Product experience includes a variety of electronics, major radar systems, composites, unmanned aerial vehicles, and distributed energy products. Profit and loss responsibility for several business units. Lead numerous international customer and supply chain relationships. Key member of a successful business acquisition team which expanded the business by $550 Million.

PROFESSIONAL EXPERIENCE

Consultant 2010-Present

Consulting with a number of startup companies including distributed energy and turbo charger bearing design and manufacture.

* Prepared business plans supporting internal company planning and investor due diligence

* Presented operational plans to potential investors

* Lead design and build efforts for prototype unit

* Worked with suppliers to purchase and support prototype components

* Assisted major aircraft company in establishing a second production line for their newest platform

Calnetix Corporation, Cerritos, California 2009-August 2010

Leader in energy products, electronic controls and magnetic bearings. Major products are Waste Heat Generators, Turbines, and large scale turbo machinery.

Vice President for Strategic Programs and Planning

Accountable for a major technology transfer program, creating and establishing product strategy

* Managed a technology transfer under a license agreement between Calnetix and ACME Ltd., a large energy and telecommunications company in India. Managed the overall schedule and as chairman of the steering committee assisted ACME in creating their business plan for expansion of product sales in India while also establishing a manufacturing presence in India

* Assisted the procurement department in internationalizing the supply chain to effectively reduce product cost, increasing margins while protecting Calnetix intellectual property

* Led the Turbine Value Improvement Process which created value and improved customer relations by improving product performance, significantly improving customer service and establishing the continuous improvement process with in all disciplines within the company

* Worked with individual strategic customers to introduce new products to various cutting edge energy technologies

Capstone Turbine Corp, Chatsworth, California 2005-2008

Leader in distributed energy for standalone and grid connect applications from 30 kilowatts to 1 megawatt using Microturbine technology with annual sales of $70 million

Senior Vice President, Operations

Responsible for engineering, manufacturing, supply chain, program management and quality. Duties included development of planning to support new products with accelerated development schedules, reestablishing business system controls, modernizing manufacturing, improving the quality system and building cohesive teamwork within the organization

* Established succinct goals and objectives throughout the organization that directly supported the strategic plan

* Converted the manufacturing process and supply chain to single piece flow using Demand Flow Technology Reducing inventory and lead-time

* Instituted a Corrective Action Board that installed a cost of quality monitoring process for the entire organization, resulting in a 35 percent increase in product reliability and cost of quality reduction of $5 Million in the first to year of implementation

* Lead the product cost reduction program that coupled strategic resourcing with internationalization of the supply chain leading to cost reduction in excess of 35 percent

EDO Corporation, Communication and Countermeasure Systems, Thousand Oaks, California 2004-2005

Leading developer and manufacturer of countermeasure systems and interference cancellation systems with annual sales of $200 Million.

Director, Operations

Responsible for engineering, program management, marketing, manufacturing and quality in a very high growth environment. Primary responsibilities included business development on existing programs and products, establishing customer trust, proposal management, establishing inter-operational teamwork, execute the strategic plan to accommodate growth, implement concurrent engineering, and implement a new quality and business system.

* Rapidly adapted existing products to meet urgent countermeasures requirements from the U.S. Army that immediately mitigated immediate threats to coalition forces while increasing sales by over fifty percent annually

* Worked with Army planners in the Pentagon to establish the strategy to develop new countermeasures for the Improvised Explosive Devices used to inflict Coalition casualties in Iraq and Afghanistan by enemy forces

* Continually reviewed product strategy to adjust for the dynamically active business environment

* Established a plan to successfully ramp productions rates to levels over eight times previous levels

* Improved customer relations with all customers assisting in continuing annual growth rates of over 50% while improving profitability

* Established a Rapid Response Process coupled with Concurrent Engineering to dramatically speed product development

BAE SYSTEMS, Aircraft Controls, Los Angles, California 1988-2004

Leading developer and manufacturer of state-of-the-art flight-control systems, avionics, radar systems, unmanned air vehicles, ground support equipment and composite materials with annual sales of $550 million.

Program Director/Plant Manager

Responsible for management of a multi-site business group. Oversight responsibilities included program management, engineering, contracts, customer service for the entire business group, quality and all aspects of operations. Program responsibilities included unmanned air vehicles, ground support equipment, assorted composite structures, support test equipment, fuel management and flight control systems.

* Grew the customer service group from $3M to $20M through the successful integration of underperforming customer service groups in parallel with increasing organic growth by working with individual customers to maximize business potential and increasing profitably by 42 percent

* Reorganized the Program Management and Engineering organizations to streamline the engineering processes and allow for more effective program control

* Managed multiple programs including one of the ten largest programs in BAE SYSTEMS, at that time an eight billion dollar company

* Enhanced the margins on all programs by improving relationships with each customer by improving the proposal process allowing for better understanding of the scope of effort.

* Established an effective cost control system in manufacturing. Allowing the establishment of improvement initiatives to reduce cost, improve processes and enhance product quality

Vice President, Operations

Managed operations, program management, manufacturing, manufacturing engineering, production control, procurement, industrial engineering, quality assurance, customer service, and environmental compliance for the division.

* Reduced overall scrap rate from 8% to .038% of sales over 5 years through aggressive control of rework, test rejections, supplier administration, and assembly skills

* Successfully led software improvement project achieving Capability Maturity Model Two

* Led the Continuous Improvement Process reducing product cost while increasing productivity, improving quality and assisting in penetrating other market verticals; expanding the business and customer base

Education

Bachelor of Science, Business Administration, University of Redlands

Six Sigma Champion

American Management Association Strategic Planning Certification

Professional Affiliations

Member, American Management Association

Member, Manufactures Alliance for Productivity and Innovation

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