Customer Service High School

Jaime Truesdell

Email: ********@************.***

Address:

City: Brigantine

State: NJ

Zip: 08203

Country: USA

Phone: 609-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic and efficient bartender with seven years experience in restaurants, upscale bars, and high volume nightclubs. Extremely passionate about great customer service.

Educational Background:

High School Dipolma from Atlantic City HS, Atlantic City NJ 1/2001 to 6/1995 (high school diploma)

Job History / Details:

Summary

Energetic and efficient bartender with seven years experience in restaurants, upscale bars, and high volume nightclubs. Extremely passionate about great customer service.

Highlights

Rapid order processing

Exemplary customer service

Intervention Procedures (TIPS) Certification

Friendly and enthusiastic

Excels at upselling

Extensive POS knowledge

Skills and Accomplishments

Extensive POS knowledge including Micros, Infogenesis, & Aloha

Certified by Tequila Consulate of Mexico

Specialized bar training session with Dale Degroff

Experience

March 2006 to June 2012

Borgata Hotel Casino & Spa Atlantic City, NJ

Costumed Bartender- MIXX/mur.mur

Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.

Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.

Accurately balanced cash register at all times.

May 2003 to March 2006

Borgata Hotel Casino & Spa Atlantic City, NJ

Costumed Beverage Server- Gypsy Bar

Displayed friendly, outgoing and energetic behavior to create a warm, fun atmosphere for guests.

Participated in bar incentives and contests to drive sales and promote the venue.

Maintained a positive working relationship with fellow staff and management.

June 1995 to May 2003

Harrah's Casino Atlantic City, NJ

Food Server- The Deli

Performed all transactions in a cordial, efficient and professional manner

Wrote patrons' food orders on order slips, memorized orders, and correctly entered into POS

Observed diners to anticipate any additional needs and respond to requests

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