waley qiao
*** ******* ******** ******, ******* L9T 0H3
CELL 416-***-**** E-MAIL *******.****@*********.**.** WEBSITE waleyqiao.com
Developing UI models using Photoshop, HTML and css
Deploying and integrating SharePoint, intranet /internet sites and content
management systems, .NET
Designing logos, banners and other graphics for the web portal using
Photoshop and Illustrator
Handl ing enterprise application integration to vario us methodologies,
standards and frame works
IT Support SpecialistASECO Integrated SystemsJun 2011Sept 2012
Provided desktop and laptop support using remote desktop and VPN to a
company of over 100 employees and also insured quality maintenance of
company hardware (servers, printers, phones) .
Desktop and laptop incident troubleshooting often using RDP and VPN
Assisted with OS and softw are application updates
Performed routine system backups and precautionary tests
Analyzing and troubleshooting network and email related problems
PROFILE A s an e xceedingly creative individual with experience across many platforms
and a solid foundation in various computer languages, my objective is to obtain
a position in a progressive web development or software development
company with a strong focus on creativity .
Performed maintenance of company printers, servers, and phones
SKILLS Programming Java, C#, Objective - C, .NET, SQL, Javascript
Web design HTML, CSS, jQuery, PHP, Photoshop, Illustrator, Wordpress
Audio Production Pro Tools, Logic Pro, Cubase, Audition
Video Production Premiere, After Effects, Final Cut Pro
Held accountable for all company assets and IT equipmentEXPERIENCE
Web Developer & Graphic DesignerMinistry of Health and Long - term CareJan 2012 - Present
Lead the design, development, customization and integration efforts of the
web portal involving high - profile sites, web parts and other a pplications to
create a dynamic and attractive web portal using modern day technologies .
Desktop & Server Maintenance Technician
HOBBIES Web and g raphic design Video b logging and photo manipulation
IndependentElectricity System OperatorJan 2009April 2010
Audio and v ideo production Producing music and short films
Establishing, supporting and improving the technical infrastructure required to
Sports Casual bodybuilding, basketball and BMX biking
provide reliable Corporate Systems (Servers and Desktops).
REFERENCES Available upon requestManaged over 500 laptops, desktops and servers using HP ServiceCenter
Performed annual desktop and laptop rollouts (company -wide
deployment, usually 30-50 laptops /desktops at a time )
Configured desktop PC s for deployment includi ng BIOS setup, operating
system and software imaging, and ghosting
Handled company s monthly cell phone statements and other expenses
Provided phone and remote desktop support
EDUCATION Software Development & Network Engineering
Sheridan Institute of Advanced Learning, ON
September 2009 April 201 2
Telecommunications Technology
Sheridan Institute of Advanced Learning, ON
May 2007 April 2009
COM P ETENCIES - E xtremely fast l earner - L ogical and analytical thinker
- Hardworking and dedicated - Talented and creative
- Very outgoing and personable
LANGUAGES Flue n t : English, Shanghainese, Mandarin
Basic French