Quality Assurance Software

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James Dominick Barrett

Absecon, NJ 08201

******@******.***

Objective:

Benefit the general public through work and service while learning and growing as an individual.

Skills:

Linux (installation, configuration, maintenance, troubleshooting and repair):

Red Hat Enterprise Linux, Debian (x86, AMD64, PPC, HPPA/PA-RISC), Ubuntu

Other Operating Systems (installation, configuration):

Windows 95, 98, 2000, XP, MacOS, FreeBSD

Virtualization Technologies:

VMware Server, Parallels Workstation, Xen, KVM, QEMU

Networking:

Ethernet, Cisco routers, switches, Cisco IOS, DHCP, DNS, bridging, wifi, firewalls, iptables, network boot, PXE boot

Hardware:

Server racking, network equipment, RAID, rack-mountable servers, hardware assembly, system integration, burn-in testing

Programming and System Configuration:

Debian packaging, bash scripting, kiosk design, hard drive encryption, Cisco Catalyst switch configurationProfessional Experience:

July 2009 - June 2010 (projected)

Spectrum Software Technology, Egg Harbor Township, NJ

Hardware Technician

2009TFMS Tech Refresh

Staged hardware, installed software and tested systems before shipment

Gathered remote site configuration files as required for system staging

Updated the staging lab's kickstart server whenever necessary

Troubleshot hardware, software and networking issues during staging

Wrote shell scripts to back up configurations and apply patches during staging

Worked closely with software developers and system engineers to identify issues and solve problems

Tested the capabilities and limitations of new hardware

Summarized test results through written reports

Prepared and applied site-specific configurations for Cisco routers and switches

Installed IOS software on Cisco 2811 routers and 2960 switches using TFTP

Traveled to multiple FAA facilities across the country to participate in Tech Refresh deployments

Updated the TFMS Factory Integration Procedures (FIP) and QA Test Procedures

Developed and maintained Quality Assurance shell scripts

May 2008 - November 2008Linode LLC, Absecon NJ

Hardware and Support Technician

Assembled and burned-in new host hardware in preparation for deployment

Racked and cabled servers at a nearby data center

Answered support tickets in a courteous and timely manner

Designed and implemented a system for the automated installation of Linux on newly constructed servers

Linux installation time was reduced by approximately 80%

Created documentation for company services

Remotely troubleshooted problems on production hosts

Was on call for 24/7 emergency support

January 2008 - May 2008St Laurentius School, Philadelphia PA

Computer Technician

Maintained the stability of the school's computer lab

Troubleshooted network problems as they arose

Kept the lab machines updated and freed them of viruses and malware

Provided technical support to faculty and staff members

Designed a content filtering system and file server for the student computer lab

DansGuardian was used to filter inappropriate content

clamav protected lab machines from viruses downloaded from the Internet

Squid was implemented as a transparent proxy in order to make things seamless

Samba was installed for use as the lab's file server

Debian Linux was chosen because of its ability to be minimal

The system was entirely composed of free and open source software

March 2007 - May 2008LinuxForce Inc., Upper Darby PA

Contractor

Off-site work:

Packaged software for use in Debian Linux

Tested software packages using virtual machines (KVM, Xen)

Updated company policy to reflect changes made after the shift from Debian 3.1 to 4.0

Conducted research on open source software trends and features

On-site work

Installed Debian Linux on new hardware with software or hardware RAID, according to policy

Troubleshooted software issues and replaced malfunctioning hardware on production servers

Education:

March 2007 - September 2007

DeVry University, Center City Philadelphia

Credits accrued towards an Associates in Network Systems Administration

August 2002 - December 2003

University of the Sciences in Philadelphia

Undergraduate Study in Chemistry

References:

References are available upon request.

GPG Fingerprint:

171A C656 7B56 1B0F E2BC ECC4 D4E7 1D6C CF0D 16C8 James Barrett

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