Sales Customer Service
Resume:
denitra armstrong
Email: ********@*************.***
Address:
City: Baltimore
State: MD
Zip: 21206
Country: USA
Phone: 443-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking catering position with opportunities for advancement in management.
Educational Background:
High School Dipolma from Northern High School, Baltimore MD 1/2001 to 5/1990 (Basic)
Job History / Details:
Professional Summary
Hardworking, Energetic, Multi tas oriented, Organized, Patient, Hands on.
Exsperince,
Qualifications
Excellent classroom management
Effectively work with parents
Motivating students
CPR certification
Effective listening
Computer proficient
Creative lesson plan development
Varied lesson plans
Interpersonal skills
CPR/First-aid certified
Outstanding social skills
Positive reinforcement
Active listening skills
Creative learning strategies
Positive atmosphere promotion
Age-appropriate lesson planning
Clear public speaking skills
Effective time management
Excellent reading comprehension
Experience
June 2003 to August 2003
Middle River Baptist Child Development Center Baltimore, Md/21220
Teachers Aid
Developed program to work with students and increase interest in higher learning.
Candidate Resume - Andrea Wacker
Contact Information -
Email: ********@*********.***
Address:
City: Colorado Springs
State: CO
Zip: 80906
Country: USA
Phone: 719-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accomplished Executive with demonstrated ability to deliver mission-critical results.
Educational Background:
High School Dipolma from Blair Business College, Colorado Springs CO 1/2001 to 8/1980 (Business)
Job History / Details:
Executive Profile
Accomplished Executive with demonstrated ability to deliver mission-critical results.
Skill Highlights
Leadership/communication skills
Human resources management
Background in graphic design, printing, sales, bookkeeping, training and leadership
Process improvement
Client account management
Business operations organization
Operations and finance
Purchasing
Quality management
Staff development, motivation & training
Vendor Negotiation
Vendor Sourcing
Marketing
Event management
Core Accomplishments
Operations Management:
Managed 2 large print facilities.
Handled all functions related to pre-press/design department
Handled all functions related to sales department
Trained and grew Southern Colorado in the expansion of leaders
Developed and managed sales staff
Trained employees for design, sales & proficiency in Peachtree accounting.
Professional Experience
July 2001 to Current
Pre-Paid Legal/LegalShield Colorado Springs, Colorado
Independent Associate
Accountable for national business expansion including overall customer satisfaction.
grew personal member satisfaction from 78 percentage to 84 percentage
grew team member satisfaction from 69 percentage to 93 percentage
July 1993 to Current
Legacy Design & Print, Inc. Colorado Springs, Colorado
CEO
Developed and Initiated new business model
Created a print brokerage
Negotiated Vendors nationally and internationally
Achieved half million in gross sales in 2 years
Hired and Trained staff
Trained bookkeeper in Peachtree Accounting software
Created estimating system
Developed design department
May 2005 to January 2011
Pre-Paid Legal Services Colorado Springs, CO
Certified Meeting Coordinator--volunteer position
Managed team of up to 100 professionals
Presented at weekly meetings to increase product awareness
Co-initiated program that grew area by 50 percentage
Trained weekly to increase product knowledge
Coordinated & negotiated nationwide speakers for monthly presentations
Rolled out monthly self development workshops for Southern Colorado
May 1991 to July 1993
Perfect Printer Colorado Springs, CO
Sales Manager
Managed team of 8 office personnel
Conducted weekly sales meetings
Incentive programs for sales
Mentoring and motivation for sales staff
Consulted with new clients
Increased company sales by 70 percentage
Tracked sales and commissions
April 1986 to May 1991
ColorTek Printing Colorado Springs, CO
Pre-Press Manager and Sales
Managed Pre-Press/design department
Developed and trained personnel in typesetting/design
Oversaw production and scheduled projects
Streamlined project efficiency
Strengthened company's business by leading implementation of friendly competition.
Top salesperson incentives
Surpassed revenue goals for 4 consecutive years.
April 1979 to April 1986
Service Typographers Colorado Springs, CO
Typesetter
Accountable for typesetting including overall customer satisfaction.
Security clearance for government projects
Customer relations
Customer invoicing
Quality Control
May 1978 to August 1980
Broken Arrow, Dyko Systems & Denver Warehouse Colorado Springs, Colorado
A/R, A/P, Payroll
Bookkeeping
Accounts Receivable, Payable and Payroll (Part-time while attending college)
Education
1980 Blair Business College Colorado Springs, Colorado
Associates Business
Associates degree in Business
Emphasis in Finance (Accounting)
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