Training Sales

John Morley

's Resume

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ADDRESS **** ***** *****

La Canada, CA 91011 VOICE 818-***-****

EMAIL ****@**************.***

WEB SITE http://www.OriginalVision.com

Background A senior instructional designer with an in-depth understanding of the smart

grid. Since July 2009 I have been developing in-depth training for Southern California

Edison on their meter data communications network, Meter Data Management system (MDM), and

procedures being developed by the Revenue Services Organization (RSO) for resolving

interval data validation exceptions.

I bring to a project broad experience with both entrepreneurial start-ups and fortune 500

companies. With strengths in software, marketing, and business processes, I am a team

player who can take initiative and manage complex projects to get results despite shifting

priorities and fast-paced environments.

As a past board member who remains active in the Los Angles chapter of ISPI

(International Society for Performance Improvement), I stay current with advances in

instructional design, course development, and project management.

Experience

The Mosaic Company Work as a senior consultant developing training for PG&E line workers

and developing a communications plan for the Energy Efficiency organization within Georgia

Power Company. 8/11 12/11.

Southern California Edison Work as an instructional designer to develop training on

Edison SmartConnect for both the meter data wireless network and meter data management

system. This includes high-level introductions, in-depth technical training, and the only

existing user documentation of the Meter Data Management System (MDMS, IEE), which is

currently in use for the rollout of this new system. 7/09 7/11.

Call Center International In addition to developing a foundation for eLearning, provided

a broad range of communication support, including website content development, business

process documentation, and writing news releases. 3/096/09.

Adelante Express Work as an instructional designer to develop and automate company

business processes, develop associated training, then deliver that material as instructor-

led training, telephone support and Web-based self-paced study, for this airport shuttle

van business. 2/07 6/09.

Southern California Edison Redesign and maintain intranet Web site supporting the

company's involvement in an overhaul of the statewide wholesale energy market and

transmission grid. 11/06 2/07.

HyundaiMotor America Design sales managers' workshop for a national ride & drive,

including leader's guide, PowerPoint, exercises and participant's guide. 4/06 6/06.

MAXIMUS Curriculum developer for this maker of SchoolMAX, a Web-based student information

system (http://www.SchoolMAX.net). Responsible for coordinating and improving modalities

for training and documentation including web-based learning, user guides and classroom

training. 9/05 11/06

SouthernCalifornia Edison Write strategic-level approach to realigning this $8.5 billion

company with the government market, which included developing training and communications

plans. Also involved with developing employee communications. 8/04 3/05.

LexusDivision of Toyota Motor Sales Revise facilitator-led training and develop

facilitator guides for brand training to support the international expansion of the Lexus

brand. 10/04 11/04.

PerformanceStrategies, Inc. Writer and instructional designer for sales training

courseware and Web site. http://www.belowthepriceline.com. 8/03 8/04.

HitachiData Systems Instructional designer for multimedia and classroom instruction on

enterprise-level data storage systems. This included developing a system for courseware

development based on Microsoft Office, supporting this software and training a staff of

writers in its use. 8/01 7/03.

Multacom Instructional designer and writer of sales and marketing training for this tier-

one Internet company. 7/00 1/01.

ToyotaWeb Projects Writer and manager for projects including proposal development,

marketing communications for the launch of the "Dealer Daily" Business-to-business private

network, the University of Toyota Web site, corporate policies and procedures for domain

names, and a lead delivery Web site. 10/99 5/00.

HealthLinks.net Full responsibility for Web site design, creative direction and writing

for this database-driven Web portal for healthcare professionals.

http://www.healthlinks.net. 6/97 3/98.

ScriptWerx Develop software to customize Microsoft Word for writing design documents and

scripts, along with developing all user documentation and company Web site and bringing

this to market as a commercial product. Currently in use by Saturday Night Live.

http://www.scriptwerx.com. 1992 2007.

EarlierClients Have included Nissan, Mazda, Trammell Crow, Hughes, Farmers Insurance,

Beckman Instruments, Hilton, Pioneer Electronics, Citibank, Home Savings and Bank of

America.

Books Published Scriptwriting for High-Impact Videos. Belmont CA: Wadsworth,

1992 and 2008; author.

The Emerging Digital Future. Philadelphia: Boyd & Fraser,

1996; co-author.

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