Computer Science Process Improvement

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CURRICULUM VITAE

Susan M. Mitchell

abow7m@r.postjobfree.com

Education

PhD, Information Systems, University of Maryland, Baltimore County, 2012

MS, Information Systems, University of Maryland, Baltimore County, 2009

MS, Computer Science, The Johns Hopkins University, 1983

BA, Psychology, University of Maryland, Baltimore County, 1979

Experience

2000-presentLecturer, Computer Science and Electrical Engineering Department,

University of Maryland, Baltimore County, Baltimore, MD

1989-1999Associate Professor, Department Chair (1997-1999), Computer Science

Department, Montgomery College, Rockville, MD

1988-1989Systems Engineer, Singer, Link Simulation Systems Division, Silver

Spring, MD

1986-1987Systems Analyst, Communications and Systems Specialists, Inc.,

Burtonsville, MD

1979-1985Programmer/Analyst, Technology Service Corporation, Silver Spring, MD

Courses Taught at UMBC

CS104 Problem Solving and Computer Programming

CS201 Computer Science I for Majors

CS202 Computer Science II for Majors

CS345 Software Design and Development

Research Interests

? Software engineering

? Software process improvement (SPI)

? Knowledge management in SPI

? Software engineering education

Dissertation

Software Process Improvement through the Removal of Project-level Knowledge Flow

Obstacles: The Perceptions of Software Engineers

Publications

Professional Associations and Activities

Member, IEEE

Member, ACM

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