Manager Management

.

Chris Weatherall

IT Generalist

Objective

I am an IT Generalist with real world, trial by fire experience in network and systems

administration seeking a position in an environment where hard work and dependability are

welcomed and valued.

Qualification Highlights

Managed multi-million dollar network infrastructure for the City of Brownsville, Texas,

Public Information Services Department

Over 6 years of on the job, hands-on experience working with a wide variety of

information technology hardware and software technologies

Fast learner, promoted to Senior Level Network/Systems Administrator after 4 and half

years of service with no prior professional IT experience

Task-oriented, self-starter with a recognized record of high-quality work completion,

City of Brownsville Employee of the Month, December 2007, Twice nominated for Financial

Engines Helping Each Other Award

Technical Skills

Antivirus: Kaspersky Labs Antivirus, Symantec Antivirus, Sophos Antivirus, McAfeeVirusScan

Database Administration: SQL 2000 and 2005

Desktop Support and Administration: SmartCode VNC Manager, WebEx, Microsoft Windows

Server Update Services, LANDesk Software Management Suite 9.0, McAfee ePolicy Orchestrator

Document Management: Westbrook Fortis Enterprise Document Management Solution

Emergency Management: Hurrevac2000, WebEOC

Hard Disk Imaging: Acronis True Image, Symantec Ghost, Free Open-Source Ghost (FOG),

Windows Deployment Services

IP Telephony: Cisco Call Manager, Cisco Unity, Cisco 7912, 7920, 7937, 7940, 7960, 7965,

7970 and 7975 IP Phones, Cisco Video Telephony, V-Tel videoconferencing, Avaya Site

Administrator

Library Automation: TLC (The Library Corporation) Library.Solution

Network Infrastructure: Cisco 2900, 3500, 3600 and 6500 Series switches, Cisco 2600 and

7200 Series routers, Cisco VPN Concentrator, Cisco ASA 5510, Lightspeed Systems Total

Traffic Control

Office Applications: Microsoft Office XP, 2003, 2007 and 2010, OpenOffice

Operating Systems: Microsoft Windows 9x, 2000, XP, Vista, 7, Microsoft Windows Server

2000, 2003 and 2008, Ubuntu Linux

Point of Sale: Microsoft Dynamics Retail Management System

Printers and Management: Dell Laser Printers 1230c, 5200/5300, 3100cn, 5110cn, Canon

Image Runner 2270 and 3200, HP LaserJet 5500, Epson Stylus Pro 4800 and Stylus Pro 10000,

Xerox Work Centre 5632, 7556, and 7665, Print Queue Manager

SAN: Windows Unified Storage Server 2003, Openfiler, Microsoft iSCSI

Servers and Workstations: Dell Power Edge 1650, 2950, 4400, 4600, 6400, 6600, 6650, 6850

Servers, M1000e Blade Chassis and M610 Blade Servers, Dell Dimension, Optiplex 280, 620,

740, 760, 755, 960, 980, 990 and Precision Notebooks and Workstations

Time and Attendance: RBH Proximity Card Access, WaspTime Biometric Time SolutionUser Management and E-mail: Microsoft Active Directory, Microsoft Exchange 2003, 2007,

2010, Ipswitch I-Mail, Barracuda Spam Firewall

Video Surveillance: E-watch Surveillance System, Electronics Line Surveillance System

Virtualization: VMware Virtual Infrastructure 3.5, ESX Server 3.5, V-Sphere 4.0

Wireless: Bluesocket, Cisco Aironet and Wireless LAN Solution Engine, Motorola Canopy

Digital Video Camera Operation: JVC GYDV5000U, Canon XL-2, Canon XL-1s, Canon XL-1, Canon

GL-1, Canon GL-2, Sony VX 1000, Sony PD-150, Sony DSR-250 DVCAM, Sony BR-H700

Non-Linear Editing: Adobe Premiere, Avid, Final Cut Pro, Vegas Video

Live Video Switching: Newtek Video Toaster, Sony Anycast Live Content Producer

Master Control Operation: Audience.TV, Leightronix NEXUS

News Page Design: Quark Express, Adobe Photoshop, Adobe IllustratorProfessional Experience

Financial Engines, Phoenix, Arizona

IT EngineerJuly 2010 - Present

Provide IT systems support to internal users for a growing independent investment

advisory firm based in Palo Alto, California

Work as team lead in endpoint security and data loss prevention

Provide on-site support to investment advisor call center applications and phone system

SonicWall, Tempe, Arizona

Technical Support Engineer AssociateMarch 2010 - July 2010

Provided troubleshooting and technical support for SonicWall TZ and NSA Unified Threat

Management/Firewall/VPN/Wireless appliances.

Manage and take ownership of web, e-mail, and phone support caseload

eInstruction,

Scottsdale, Arizona

Student Support AgentJanuary 2010 to March 2010 (Temporary, Contract Position)

Provided customer support to college students enrolling in the eInstruction Classroom

Performance System (CPS)

Also provided troubleshooting for eInstruction IR and RF response pad product lines

City of Brownsville -

Public Information Services Department, Brownsville, Texas

Systems Analyst (Lead Network Administrator)

September 2008 to September 2009

Accepted ultimate responsibility for all IT network operations for the Public Information

Services Department, which included a 1000-user Microsoft Exchange environment, 40 servers

and 200 workstations

Supervised a team of 2 network administrators, 1 network technician and 1 webmaster

Continued to perform all hands-on duties of my previous network administrator role

Automation Technologist (Network Administrator)

April 2004 to September 2008

Managed an environment of 200 Dell workstations running Windows XP and Vista, 40 Dell

Servers running Windows Server 2003 and 2008, and 20 Dell printers over two branch library

locations for the Brownsville Public Library System

Administered user and group policies on a Windows Server 2003 domain through Microsoft

Active Directory

Hosted Microsoft Exchange Server 2003/2007 environment for 1,000 City of Brownsville

employees

Microsoft SQL 2000 and 2005 database implementation and maintenance for critical

production applications. Maintenance tasks included backups and restoration, upgrades,

replication monitoring and database migrations via the SQL administration console

Cisco Unity and Unified Call Manager phone system management

Cisco firewall, router and switch troubleshooting and maintenance

Implemented and maintained a VMWare ESX Server 3.5, virtual server environment and Dell

M1000e Blade Chassis to reduce physical servers and cut operation costs

IT operations management for the City of Brownsville Emergency Operations Center

Infrastructure evaluation and procurement for computer network and PEG channel operations

Helped deploy TLC Library.Solution ILS for Brownsville Public Library System and Cameron

and Hidalgo County Library Systems

Implemented digital content management for PEG Channel via Audience.TV and Leightronix

NEXUS video server systems

Master control, video recording and video editing of programming for PEG channel

Planned and directed the first ever live broadcast for PEG channel

Implemented remote-controlled camera system for live broadcasts of City Commission

meetings

Brownsville Herald, Brownsville, Texas

Copy EditorMay 2003 to June 2004

Worked closely with news editors and reporters to design and layout newspaper pages with

local and associated press stories, graphics, and photographs

Assisted graphic artists with daily photograph and graphic editing tasks using Adobe

Photoshop, Adobe Illustrator and Quark Express

Education

M.S. Information Security and Assurance

Western Governors University

December 2012 (Anticipated)

B.S. Radio/Television/Film

University of Texas at Austin

May 2003

Certifications

*EC-Council Certified Ethical Hacker*

*EC-Council Computer Hacking Forensic Investigator*

*EC-Council Disaster Recovery Professional*

Certified Wireless Security Professional Exam (PW0-204 - May 2010)

Certified SonicWall System Administrator (CSSA - March 2010)

CompTIA Network+ (February 2010)

Cisco Certified Entry Networking Technician (CCENT - June 2009)

Westbrook Technologies - Qualified Fortis Administrator (QFA)

Training

Cisco Certified Network Associate Boot Camp

ESi WebEOC

HURREVAC

World-Class Training Solutions: New Supervisor Training Course

Awards

Employee of the Month

City of Brownsville

December 2007

1121 N 44TH ST APT 4068 Phoenix, AZ 85008 602-***-**** ************@*****.***

Local Jobs

Contact this candidate