Customer Service Data Entry
Resume:
Ryan Crecelius
Email: *********@********.***
Address: **** **** ******* *** **
City: Orange
State: CA
Zip: 92869
Country: USA
Phone: 714-***-****
Skill Level: Experienced
Salary Range: 33
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Ryan Crecelius
4011 E Chapman Ave
Orange, CA 92869
Profile
I enjoy utilizing my people and communication skills to accomplish my goals and solve problems. I invest in learning everything I can to be the best at what I do. I take pride in doing my job well and approach challenges with a positive attitude.
Experience
12/10-Present
Ricoh Americas Corporation
Sr. Billing Coordinator, Dealer Meter Coordinator for Central and Western America
.Work with independent dealers to resolve issues and ensure the collection of copier meter reading for contract billing.
.Resolve billing disputes, contract issues, order errors and special projects.
.Ricoh Way Ambassador
06/09- 11/10
Kelly Services, Ricoh Americas Corporation
Customer Admin II, Dispute Team, West Concierge
.Receive and respond to customer phone calls and emails.
.Resolve billing disputes, contract issues, order errors and answer general questions. Research, write and process credits and debits to customer accounts.
09/06-03/07
Headway, White Cap Construction
A/P Data Entry Clerk, Check Process
.Data Entry of invoices and matching checks.
.Check creation and reviewing the postings of all the Data Clerks.
I also absorbed the Check Mailing responsibilities, which merged two full-time positions.
07/05-6/09
Primerica Financial Services
Division Leader, Field Trainer, Personal Financial Analyst
.Educate Families and individuals in financial concepts and strategies
.Train and develop Personal Financial Analysts
.Assisted clients with Investments, Home Loans and Life Insurance
11/03-10/05
Blockbuster Video
Shift Leader
.Handled customer transactions, concerns, and complaints.
.Trained new Customer Service Representatives
Education
Cerritos College completed (2yrs)
La Mirada High School 1999-2003
Santiago Canyon College AA Business Management in process
Computer Skills
Oracle, Lotus Notes, PowerPoint, Word, Extensive Excel, Type 55 wpm
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