Customer Service High School

Marc Reeder

Email: ********@******************.***

Address:

City: Ferndale

State: MI

Zip: 48220

Country: USA

Phone: 248-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Energetic Bartender with 13 years experience in a local bar that transitioned to a family restaurant during the day to a fun energetic night club atmosphere at night. I've been apart of every aspect in a restaurant from cooking and managing to waiting tables, bussing/barback to my final position as a bartender. Strong reputation for excellent customer service and repeat customers.

Educational Background:

High School Dipolma from Specs Howard School of Broadcast Arts, Southfield MI 1/2001 to 1/2005 (Television and Radio Communications)

High School Dipolma from Ferndale High School, Southfield MI 1/2001 to 10/2012

Job History / Details:

Summary

Energetic Bartender with 13 years experience in a local bar that transitioned to a family restaurant during the day to a fun energetic night club atmosphere at night. I've been apart of every aspect in a restaurant from cooking and managing to waiting tables, bussing/barback to my final position as a bartender. Strong reputation for excellent customer service and repeat customers.

Highlights

Rapid order processing

Exemplary customer service

Friendly and enthusiastic

Gregarious and positive personality

Extensive POS equipment knowledge

Excels at upselling

Strong mathematical aptitude

Intervention Procedures (TIPS) Certification

Experience

October 1999 to September 2012

Rosie O'gradys Ferndale, MI

Bartender, Waiter, Busser/Barback, Kitchen Manager and Line Cook

I started my work career with Rosie O'gradys and since have been a valued employee. I just recently left employment there in search of a change. I felt I have done all that I could with the company and it was time to part ways. I started at seventeen as a line cook and then became kitchen manager. Throughout my time in those positions I also helped out as a barback/busser. After a few years I moved onto waiting tables and shortly after was promoted to bartender because of my strong customer service and knowledge of everything in the restaurant.

Education

2005 Specs Howard School of Broadcast Arts Southfield, Mi

Associate of Arts Television and Radio Communications

2000 Ferndale High School Ferndale, Mi

High School Diploma General

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