Administrative Assistant Manager
Resume:
JoyAnn LaJeret
Email: *********@********.***
Address: ***** ** **** ** ***
City: Redmond
State: WA
Zip: 98052
Country: USA
Phone: 425-***-****
Skill Level: Experienced
Salary Range: 30
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Joy Ann LaJeret
*********@********.***
http://sites.google.com/site/joyselearningportfolio/
Objective
Highly motivated potential college instructor seeks a teaching position in a community college as a part time employee. The past year and a half has been spent preparing to teach in this new online environment by learning the pedagogy and how to design and teach curriculum at the community college level. The goal is to design and teach a hybrid course. Teaching is a passion to be fulfilled. I am dedicated, hard working and bring many skills from a lifetime of experience to any employer.
Skills
* Designing course curriculum for teaching hybrid or online courses
* Knowledgeable about using Learning Management Systems
* Ability to use multiple technologies in the course design
* Highly developed communications skills using various technologies
Education
Bellevue College 2010-Present
Obtained a Certificate in Online Teaching for Instructors
Currently an intern in the Criminal Justice Department
Cascadia Community College 2008
Studied Office Technology
Microsoft Office
University of Wisconsin-Madison 1983-1988
Political Science Department
Doctoral Program
University of Utah 1978-1982
Political Science Department
Masters of Science
Sociology Department
Bachelor of Science
Saint Cloud State University 1976-1978
General Education Program
Associate of Arts Degree
Employment History
Bellevue College 2010-2012
Bellevue, Washington
Student Enrollment/Information Specialist
Assised students with questions and problems telephonically and in emails.T
Taught them to use the web to find the information they need on the Bellevue College website, including applying and enrolling.
Updated hundreds of student records, as required, during the telephonic conversations or by email.
Eastside Domestic Violence Program 2010-Present
Bellevue, Washington
Certified Crisis Line Peer Advocate
Assist survivors of domestic violence find shelter and meet other needs through the services of the EDVP program.
Help them to obtain protection orders and direct them to services that can give them further assistance.
Counsel survivors on how to manage a domestic violence situation or crisis and contact necessary agencies in crisis situations.
Temporary Contracted Employment 2006-2010
Worked as a temporary office manager, office assistant and administrative assistant for a variety of employers.
Helped physical therapists update their aging accounts by billing patients and insurance companies to collect on late accounts.
Collecting thousands of dollars by bringing accounts up-to-date.
Was a medical receptionist for Sound Mental Health helping their patients connect and meet with their case workers.
Also, distributed the mail and handled the prescription drug requests distribution.
Dispatched HVAC technicians and set up accounts for billing.
Managed this office and updated records for billing purposes and set up billing information for the biller.
Performed all duties necessary to keep the office operating properly.
Helped moved all customer records to a digital filing system when the company was sold to a new corporation.
Health Services Northwest 2001-2006
Renton, Washington
Certified Patient Account Technician
Assist patients with their accounts and helped resolve billing errors.
Answered all patient and other agency communications on a daily basis.
Resolved the billing issues presented.
Helped settle accounts with insurance companies and brought in millions of dollars in revenue by meeting the nine hospital's goals.
Worked with dozens of electronic billing and hospital systems to update and data enter relevant account information.
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