Quality Manager

Jennifer Burgett

Email: *********@********.***

Address: ***** **** ******

City: Overland Park

State: KS

Zip: 66213

Country: USA

Phone: 913-***-****

Skill Level: Director

Salary Range: 110

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

JENNIFER L. BURGETT 12741 King Street, Overland Park, Kansas 66213

Cell 913-***-**** Home 913-***-****

Jennifer L. Burgett is the Division Quality Assurance Manager for the B&V Federal Services Division Kansas City Office with 30 years experience of increasing responsibility in various areas of Quality and Management. In this current role, she is responsible for ensuring the Federal Services' Quality Management System is communicated throughout the business clearly and concisely.

Representative Project Experience

Energy Quality Management Services & Systems

2006-Present

Process Improvement Manager, Quality Audit Manager and Project Quality Manager. Accountable for implementation quality principles and QMS Standards to fulfill the applicable elements of the quality mission and objectives described in the Energy Quality Management System. Also accountable for ensuring that the Quality Department personnel, with the proper expertise in quality process auditing are available and that standards are in place to support successful execution the auditing process and assurance to meeting ISO 9000:2008 series and ISO 19011 Guidelines for quality and/or environmental management systems auditing. Has the authority to allocate assigned resources and make quality system execution decisions within the bounds set by applicable policies, standards, and contractual commitments.

Supervises and mentors auditors, administrative personnel and technicians engaged in quality management/assurance activities in support of their assigned responsibilities. Provides quarterly performance feedback and annual performance reviews for departmental staff and participating in the department manager meetings as required. Resolving policy issues relating to the application of quality management/assurance and control principles.

Immingham Project

2007-2009

Project Quality Manager. Responsible for ensuring the application of quality management principles and standards that will maintain the desired level of quality in all B&V Energy division and project operations. Developed, updated and / or reviewed quality management standards and procedures to ensure accuracy and consistency with B&V Energy Division policies. Developed quality management standards and programs to fulfill the quality mission as defined by the Energy Services Quality Management System Manual. Interfaced with internal and external customers and suppliers to ensure project and product quality. Lead or participated in internal and external audits and assessments.

United States Air Force Reserves

2009-Present

Director of Staff, 442d Fighter Wing. Serves as the Fighter Wing Commander`s (FW/CC) staff officer. Manages budget, manpower and resource issues for the FW/CC. Provides biannual performance feedback and annual performance reviews for wing staff.

United States Air Force Reserves

2007-2009

Chief of Equal Opportunity (Officer in Charge). Serves as the Installation Commander`s (IC) staff officer for the Equal Opportunity (EO) program. Provides central point at base level to receive formal and informal complaints of unlawful discrimination and sexual harassment. Ensures EO specialists are fully trained and qualified. Forwards a synopsis of all closed formal EO cases to the IC for review on a monthly basis. Supervises the EO staff. Promotes EO to senior leadership on the installation and to the base population. Manages budget, manpower and resource issues for the EO program. Evaluates the EO program at least twice a year using the Air Force standardized EO Program Self-Inspection Checklist provided by HQ AFPC/DPSFOS. Approves and signs Equal Opportunity/Human Relations Education Summary report. Processes Privacy Act of 1974 and Freedom of Information Act (FOIA) requests IAW paragraph 3.11. Forwards requests to supplement Air Force EO policy issuances to the MAJCOM Assistant for EO for review, HQ AFPC/DPSFOS for coordination and to HQ AF/DPPFH for approval prior to publication.

Provides personnel changes to include contact information to the NAF as they occur.

Honeywell Federal Manufacturing and Technology

2001-2006

Quality and Maintenance Administrative Specialist. Quality and Maintenance Administrative Specialist- Maintained the Master Equipment List, utilizing the Maximo database and was the Divisional Training Representative for over 300 associates in D/100 Facility Maintenance. Performed Management Self Assessments on several processes for the newly developed quality departments of BWXT/Pantex, Amarillo, Texas. Facilitated teams involved in mistake proofing, problem solving and root cause identification in quality processes across FM&T, Kansas City, Missouri.

Coronado Middle School

1998-2000

Middle School Teacher and Literacy Leader. Formally taught Language Arts and Reading; demonstrating time management and planning

Allied Signal Aerospace

1997-1998

Quality Auditor (Quality Management). Helped develop the Product Quality Audit Program for avionics products manufactured in the Lawrence and Olathe facilities; contributed to the certification to ISO 9001:1994 by developing the QMS policies and procedures.

Maintained quality programs and testing plans for manufacturing and testing applications. Experiences include leadership, supervision, strategic planning, budgeting, research and development, auditing, inspection, analysis, and direct involvement with federal regulatory agencies. Worked in the capacity of manager and auditor.

Digital Ocean

1997

Quality Analyst (Quality Management). Helped develop the Quality program and process development for digital technologies manufacturer. Provided advisement and expertise in ISO Certification preparation.

Electronics Institute

1992-1993

Phase I Instructor. Provided instruction for 15 to 25 students covering the theories and principles of basic electronics in the classroom and lab

AlliedSignal (Honeywell)

1987-1991

Electronics Performance Inspector (Quality),

Federal Manufacturing and Technologies (KCP). Performed quality systems electrical tests on component level to unit build assemblies to verify compliance with engineering specifications.

Martin-Marietta

1986-1987

Man-Systems Technician (Electronics Test. Performed electronic testing on satellite and space shuttle battery, control and navigation units.

AlliedSignal (Honeywell); Federal Manufacturing and Technologies (KCP)

1984-1986

Electronics Performance Inspector (Quality). Performed quality systems electrical tests on component level to verify compliance with engineering specifications.

United States Air Force Reserves

1984-Present

United States Air Force

1980-1984

Education

Master of Military Operational Arts and Science, Air Command and Staff College, 2010

Master of Business Administration, West Texas A&M, 2006

Master of Liberal Arts, Management and Education, Baker University, 1995

Bachelor of Arts, Elementary Education, Ottawa University, 1994

Associate in Applied Science, Educational & Instructional Technology, U.S. Air Force, 1993

Associate in Applied Science, Avionics Technology, U.S. Air Force, 1993

Certification

ASQ; Certified Quality Auditor

ASQ; Certified Manager of Quality, Organizational Excellence

Total Years Experience

30

Joined B&V

2006

Professional Associations

American Society for Quality

Language Capabilities

English

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