Customer Service High School

Fallion Simmons

Email: ********@************.***

Address:

City: Duluth

State: GA

Zip: 30096

Country: USA

Phone: 678-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Hardworking Server focused on producing quality food and providing excellent customer service. Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.

Educational Background:

High School Dipolma from Pascagoula High School, Pascagoula MS 1/2001 to 5/2003 (High school)

Job History / Details:

Summary

Hardworking Server focused on producing quality food and providing excellent customer service.Dedicated food service worker proficient in customer service, food handling, preparation and Point of Sale (POS) transactions. Seeking restaurant position with opportunities for advancement in management.Customer-oriented fast food worker with deep experience with POS systems, food preparation and safety regulations.

Highlights

Comfortable standing for long time periods

Delivers exceptional customer service

Reliable team worker

Engaging personality

Fast and efficient service worker

Excellent multi-tasker

Skilled upseller

Late-night shift availability

Neat, clean and professional appearance

Accomplishments

Promoted to Crew Shift Leader after less than four months of employment.

Recognized by peers and management for going above and beyond normal job functions.

Experience

March 2012 to August 2012

YardHouse Atlanta, Ga

Server

Consistently provided friendly guest service and heartfelt hospitality.

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Promptly and empathetically handled guest concerns and complaints.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

September 2010 to August 2011

Outback Steakhouse Johns Creek, Ga

Server

Up-sold additional menu items, beverages and desserts to increase restaurant profits.

Consistently provided friendly guest service and heartfelt hospitality.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

January 2010 to January 2011

Red Lobster Duluth, Ga

Server

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Demonstrated integrity and honesty while interacting with guests, team members and managers.

Recorded customer orders and repeated them back in a clear, understandable manner.

Promptly reported complaints to a member of the management team.

Correctly received orders, processed payments and responded appropriately to guest concerns.

June 2007 to January 2010

Dave and Busters Duluth, Ga

Server Trainer

Greeted customers and provided excellent customer service.

Correctly received orders, processed payments and responded appropriately to guest concerns.

Pleasantly and courteously interacted with customers.

Served fresh, hot food with a smile in a timely manner.

Maintained high standards of customer service during high-volume, fast-paced operations.

Communicated clearly and positively with co-workers and management.

Education

2003 Pascagoula High School Pascagoula, Ms

High School Diploma

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