Customer Service High School

Larry McDaniel

Email: abovu1@r.postjobfree.com

Address:

City: Hemet

State: CA

Zip: 92545

Country: USA

Phone: 858-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Educational Background:

High School Dipolma from Mountain Empire Jr-Sr HIgh School, CA 1/2001 to 6/1986 (General)

High School Dipolma from Platt College, CA 1/2001 to 10/2012

Job History / Details:

Summary

Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.

Highlights

Customer service-oriented

Mathematical aptitude

Cash register familiarity

Dedicated team player

Sales experience

Barcode scanning

Reliable and dependable

Positive outlook

People-oriented

Approachable

Flexible

Detail-oriented

Excellent time management

Resolution-oriented

Strong work ethic

Accomplishments

I was on time, reliable and very rarely called out sick.

Experience

July 2004 to March 2012

AM/PM Convenience Store Poway, CA

Cashier

Received and processed cash and credit payments for in-store purchase.

Counted cash, opened and closed cash registers . Responded to customer questions and requests in a prompt and efficient manner.

Engaged with customers in a sincere and friendly manner. Completed all cleaning, stocking and organizing tasks in assigned sales area. Demonstrated that customers come first by serving them with a sense of urgency. Prioritized helping customers over completing other routine tasks in the store. Worked as a team member to provide the highest level of service to customers. Built relationships with customers to increase likelihood of repeat business. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.

October 2000 to May 2004

Pomerado Hospital Poway, Ca

Food Service Worker 1

Examined trays to ensure that they contained required items. Executed daily production lists and goals. Filled beverage and ice dispensers. Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices. Kept dining room and kitchen area clean by performing cleaning duties. Loaded trays with accessories. Placed clean dishes, utensils, and cooking equipment in storage areas. Placed food servings on plates and trays according to orders or instructions. Portioned and wrapped food. Prepared fruit smoothies for O.B. patients. Prepared items on station assignment list. Stocked supplies in serving stations, cupboards, refrigerators, and salad bars. Swept and scrubbed floors. Trained new employees. Used all food handling standards. Complied with scheduled kitchen sanitation and ensured all standards and practices were met. Emptied garbage to dump site. Assisted co-workers.

February 1998 to November 2000

Radio Shack Alpine, Ca

Sales Associate

Computed sales prices, total purchases and processed payments. Described merchandise and explain operation of merchandise to customers. Operated a cash register to process cash, check and credit card transactions.

Replenished floor stock and processed shipments to ensure product availability for customers.

Education

1986 Mountain Empire Jr-Sr HIgh School Pine Valley, Ca

High School Diploma General

Member of Key Club (Kiwanis)

Participated in Academic Decathlon in my Jr and Sr years.

Platt College San Diego, Ca

Certificate Travel

Coursework in preparation for working in the travel industry.

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