Engineer Quality Assurance
Resume:
*rd Fredrick Walker
QA Engineer at Institute of Nuclear Power Operations
Location
Greater Atlanta Area
Industry
Information Technology and Services
Overview
Current
QA Engineer at Institute of Nuclear Power Operations
Past
QA Test Analyst at BB&T
QA Engineer at AMTdirect
Software Tester at TEKsystems
QA Analyst/Technical Support at IAC
Helpdesk Technician at Strategic Outsourcing Inc
Communications Consultant at Sprint
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Education
Eastern Michigan University
Connections
59 connections
Public Profile
http://www.linkedin.com/in/fredrickwalker
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Summary
I am a certified QA Engineer with proven customer support, communication, teamwork, and
organizational skills. I have experience creating and executing test plans, coding
automation scripts, and providing production support. I possess strong problem solving
skills and technical abilities to learn and implement new technologies.
Specialties
* Visual Studio Test 2010, Visual Studio Test Manager, Rational ClearQuest, TestComplete
V 8, Quick Test Pro, Quality Center
* C#, HTML/XHTML, CSS, T-SQL, PL/SQL
* Oracle 9i and SQL Server 2008/2005
* Team Foundation Server 2008, Siebel V 7.8, Microsoft Visual Studio 2008, Microsoft
Office Products, Netsuite
* Windows 98/2000/XP/Vista/7, Mac OS X, HP-UXExperience
QA Engineer
Institute of Nuclear Power Operations
Nonprofit; 201-500 employees; Utilities industry
January 2012 Present (7 months) Greater Atlanta Area
* Responsible for validating data during system conversion from Access to SQL Server
* Create SQL queries and excel formulas to validate system calculations
* Create and maintain semi - automated excel spreadsheets to ensure requirements coverage
* Created fully automated testing framework
* Attend daily status meetings to report testing status
* Manage defects throughout the entire lifecycle
* Work with developers and the product owner to ensure proper testing coverage
* Analyze project testing needs and develop testing strategies/plans
* Review requirements to ensure technical accuracy and completeness
QA Test Analyst
BB&T
Public Company; 10,001+ employees; BBT; Financial Services industry
September 2011 January 2012 (5 months) Charlotte, North Carolina Area
* Participate in functional, system, and user acceptance testing efforts for ACH,
Information Reporting, and Imaging Modules
* Develop test cases based on requirements, use cases, and technical design
* Execute assigned test specification and document test results
* Communicate test execution status to test leads
* Ensure coverage of requirements through traceability
* Manage the lifecycle of defects using TFS 2010
QA Engineer
AMTdirect
Privately Held; 51-200 employees; Computer Software industry
June 2010 September 2011 (1 year 4 months)
* Responsible for testing Accounting, Real Estate Management, and Reporting web
applications
* Evaluated, recommended, and implemented Visual Studio Test 2010
* Create test plans and test strategies using Visual Studio Test Manager
* Create and perform manual test cases to validate use case criteria
* Perform integration and system automated testing on applicable projects
* Led efforts in creating automation framework
* Led automation efforts in Usability project
* Create and maintain automation script library for functional and regression testing
* Participate in requirements reviews to help finalize the requirements documentation
* Report, track, and update defect status using TFS 2008
* Attend daily status meetings to update test/automation/defect status
* Performed parallel testing for Usability project to ensure previous functionality
* Assisted in planning UAT effort for high risk projects
* Created and implemented current QA process for production support tickets
Software Tester
TEKsystems
Privately Held; 1001-5000 employees; Information Technology and Services industry
December 2009 June 2011 (1 year 7 months)
* Perform functional test cases to validate system specifications and point of sale
software from third party vendors
* Execute regression test scripts
* Report present and new issues using ClearQuest
* Update software versions for testing purposes according to development builds
* Report test status with proper documentation to test leads
* Revise test case documentation to incorporate updates
QA Analyst/Technical SupportIAC
Public Company; 10,001+ employees; IACI; Internet industry
January 2008June 2009 (1 year 6 months)
Responsible for testing all .net web applications
* Developed, implemented, and executed detailed test plans and test cases based on
business requirements
* Automated test scripts for Regression and Functional testing using Selenium
Performed Manual, UAT, System, Integration, and Black Box Testing methods on various
projects
* Created and executed SQL queries to validate data integrity
* Worked closely with business and development team in gather requirements and solving
software defects
* Managed defect tracking and defect reporting using Trac
* Analyzed bug reports and provided regular progress reports
* Served as the support specialist responsible for identifying and resolving software
issues
* Responsible for new hire set up and configuration
* Provided support configuration/installation and general troubleshooting of PC/MAC
hardware and software issues, including laptops, desktops, printers, and blackberry's
* Served as point of contact for hardware and software testing issues
* Provided remote PC support
* Assisted with troubleshooting routers and switches
* Set up off-site cyber lounge for marketing purposes
Helpdesk TechnicianStrategic Outsourcing IncMay 2007January 2008 (9 months)
Troubleshoot problems with end user hardware and applications for corporate end-users and
web based clients
* Maintained and updated the Active Directory
* Reset user passwords using Active Directory
* Evaluated and assigned service requests to the appropriate team member using Siebel
* Logged troubleshooting procedures for training purposes
* Updated documentation for new employee Helpdesk handbook
* Participated in company-wide Outlook email conversion from POP to HTTPS
* Assisted in company wide network VPN update
Communications ConsultantSprintAugust 2005April 2007 (1 year 9 months)
Responsible for the activation and configuration of new products
* Programmed devices correctly for premium performance
* Provided proper technical support to clients
* Coordinated outside events to increase company sales
* Managed client and business accounts
Certifications
Certified Software Test Engineer
QAI
January 2011 to January 2014
Education
Eastern Michigan University
Bachelor of Science, Computer Information Systems
2002 2005
Additional Information
Groups and Associations:
Freelance testers Join
QA Engineer Community Join
QA Test Automation Join
Quality Assurance Testing Join
Test automation Join
Visual Studio 2010 Test Manager Join
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