Customer Service Administrative Assistant

Lori Doerr

Email: *********@********.***

Address: **** *. **** **.

City: Denver

State: CO

Zip: 80223

Country: USA

Phone: 970-***-****

Skill Level: Experienced

Salary Range: 30

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

LORI A. DOERR

1410 7th St. * Greeley, CO 80631 * Phone: 970-***-**** & 832-***-**** * *********@*****.***

ADMINISTRATIVE ASSISTANT

ACCOUNTING * PAYROLL * CLERICAL *BOOKKEEPING

Dynamic, qualified and highly ethical Administrative Assistant and with extensive experience providing key support to staff members, customers and stakeholders.

Expert in analyzing data, resolving problems and providing superb customer service to personnel; experienced in writing comprehensive reports and creating compelling presentations.

Experienced in developing process improvements that streamline workflow, coordinating schedules, maintaining the office/appointment calendar, and keeping inventory records.

Able to perform administrative support work including managing projects, drafting memos, correspondence, sending messages, answering phone calls and providing additional office support as required.

Excellent leadership, communication and interpersonal skills; ability to build rapport with key stakeholders and succeed in high-pressure, challenging and deadline-driven environments.

CORE STRENGTHS

Customer Service

Human Resource Functions

Billing

Client Relationships

Administrative Skills Office Management

Benefits Management

Accounts Payable & Receivable

Calendar/Schedule Management

Payroll/Memos/Correspondence

PROFESSIONAL EXPERIENCE

CONNECT REALTY, The Woodlands, TX 2000-FEB 2012

LICENSED REAL ESTATE AGENT

Attained a Real Estate License in 2002

Cultivate and enhance client and vendor communications & relations via the phone, internet, email, fax and USPS.

Organize and download digital photos and listings into MLS and multiple websites.

Create comprehensive virtual tours.

Maintain and update the company`s comprehensive internet-based database.

Scan documents and photos.

Utilize expansive marketing skills to ensure campaigns are successful.

Knowledgeable in legal terminology and laws pertaining to Real Estate, Mortgages and Finance, Titles, and Insurance.

Perform-administrative duties including the preparation of legal contracts and addendums, composition of letters, marketing collateral, faxes, mass-copies/mail-outs, filing and ordering of supplies.

Expert in Microsoft Applications and Internet software.

Continuously attend sales meetings, training classes, and social events providing networking and sponsorship opportunities.

Previous experience: Certified Nursing Assistant for the Spalding Rehabilitation Hospital, Aurora, CO Castle Rock Care Center (1999-2000); Administrative Assistant, R.M. White & Associates, Englewood, CO (1998); Office Manager, TNN Manufacturing, Houston, TX (1995-1996); Receptionist/Assistant, O`Connor, Wisner, & Craig, Houston, TX (1993-1994)

EDUCATION, LICENSES & CERTIFICATION

Distance Learning, BA Psychology, Ashford University, Clinton, IA, Present

Lonestar College, Tomball, TX, 2008-2011

Diploma and Texas Real Estate License, Champions School of Real Estate, Houston, TX, 2002

Nursing Assistant Certificate, Southeast Community College, Lincoln, NE, 1997

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