Manager Service

Jonathan Steinberg

Email: ********@******.***

Address:

City: Wheeling

State: IL

Zip: 60090

Country: USA

Phone: 224-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Objective To find a management position with a company that I can continue to learn and grow professionally. With over 20 years of experience in the hospitality Industry I feel I would be a valuable asset to any growing restaurant.

Educational Background:

High School Dipolma from Harper College, Palatine IL 1/2001 to 5/2001 (Hospitality Management / Culinary Arts)

Job History / Details:

Summary

Objective

To find a management position with a company that I can continue to learn and grow professionally. With over 20 years of experience in the hospitality Industry I feel I would be a valuable asset to any growing restaurant.

Highlights

Natural leader

Strong work ethic

Supervisory skills

Proven cost-control expert

Inventory control and record keeping

Conflict resolution techniques

Culinary arts education

Certified in sanitaion

Full service restaurant background

Passion for customer satisfaction

Staff development talent

involved in several restaurant openings

Accomplishments

Created and prepared original recipe demonstrations for Graden Chef Series, Food Network sponsored event at Chicago Botanical Gardens. 2008 - 2012

Made many media appearances as Executive Chef of Egg Harbor in their PR campaign.

Was the creator of the hot lunch programs, used throughout the Egg Harbor Company increasing sales of $10,000 - $15,000 a month.

Out of 18 Egg Harbor Stores, carried the highest secret shopper averages (97 percentage & 100 percentage ) for two consecutive years.

Donated my time and restaurant after hours. Holding cooking classes for Girl Scout Troops resulting in their earning of food badges.

Participated in many charity events such as recipe for success, Susan G. Komen cancer awareness dinner and Rockfords "men can cook".

Past six years, organized and ran Wagner Farm's Dairy Breakfast. Supplied and prepared breakfast for 1200 - 1400 people.

Experience

March 2002 to August 2012

Egg Harbor Café Glenview, IL

General Manager

Managed a very high-volume breakfast and lunch establishment.

Supervising 30 plus employees and delegating authority to make certain all standards are being met by the service staff, culinary team and bus/dish team.

Oversaw purchasing and inventory control.

Maintained HACCP reports and upheld all health and sanitations standards.

Managed all accounting and financials including budgeting, forecasting, opening and closing of books.

Wrote and maintained all schedules for service staff.

Held and ran weekly meetings with Assistant Manager, service, culinary and bus/dish team leaders to measure performance, evaluate staff needs and controllable spending to maximize profits.

Worked in every area of the restaurant multi-tasking very effectively.

Handle large crowds and maintain composure in stressful situations.

Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.

Created fun team building activities to engage staff in up-selling to meet revenue targets.

Worked closely with the chef and cooks to determine menu plans for special events or occasions.

Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.

Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.

Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

April 2012 to Current

Beelows Steakhouse Lake Zurich, IL

Server

Very passionate about providing exceptional service in an efficient and courteous manner.

Anticipating guests needs and providing information on menu and nightly specials, making recommendations when requested.

Knowledgeable in all menu ingredients and cooking methods used in preparation.

Comprehensive knowledge of alcoholic beverages and wines.

Up-selling in all areas, without overselling, busing tables, inputting orders, running food and communicating with kitchen staff to assure guests needs are met.

Very enthusiastic and people-oriented with great multi-tasking skills and strong work ethic.

May 2000 to November 2009

Don Roth's Blackhawk Wheeling, IL

Server/Cook

While serving at this dining institution for eight years. I was able to experience the learning and polishing art of fine dining. Which has been a Blackhawk tradition for the past 80 plus years.

Working in both front and back of the house I was able to able to maximize my knowledge of menu items, food preparation and presentation.

Prepared tableside salad for every guest requiring impeccable timing and showmanship.

Education

May2001 Harper College Palatine, IL

Hospitality Management / Culinary Arts

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