Customer Service Data Entry

Tiara Warrick

Email: ********@*************.***

Address:

City: Mohave Valley

State: AZ

Zip: 86440

Country: USA

Phone: 928-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Friendly Customer Service professional dedicated to effective team management, with can-do attitude and willingness to help at all times.

Educational Background:

High School Dipolma from El Cajon High, El Cajon CA 1/2001 to 7/2000 (General)

Job History / Details:

Summary

Friendly Customer Service professional dedicated to effective team management, with can-do attitude and willingness to help at all times.

Highlights

Client relations specialist

Retail merchandising experience

Skilled multi-tasker

Basic administrative knowledge

Energetic, friendly and enthusiastic

Cash handling and management

Highly customer service-oriented

Microsoft Outlook, Word and Excel

Supply ordering

Ability to build strong customer relationships

Knowledge of products and selections

Efficient data entry

40 WPM

Efficient data entry

Accomplishments

Financial

Compiled inventory lists and worked with vendors for product pricing and special orders.

Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100 percentage accuracy rate.

Conflict Resolution

Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Customer Service

Consistently received positive feedback from customers/vendors and created repeat business by developing long-term relationships.

Handled customer complaints, maintaining a positive experience.

Telephone Service

Professionally processed 80 calls per day, providing information and service to ensure customer satisfaction.

Experience

October 2005 to July 2012

Moceri Produce/ Sea Breeze Foods San Diego, CA

Customer Service/Purchaser

Trained new employees by providing knowledge of specific store tasks and policies.

Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders.Processed daily invoices and billed renewed invoices to clients.

Assisted customers in finding out-of-stock items.

Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.

Took special orders in person and over the phone

Processed merchandise returns and exchanges.

Built long-term customer relationships and advised customers on purchases and promotions.

Worked as a team member to provide the highest level of service to customers.

Verified that all merchandising standards were maintained on a daily basis.

Daily buying for pre-cut items in a time sensitive manner.

Routed trucks

Input orders with 100 percentage accuracy

received product

vouched invoices daily

filed

Education

2000 El Cajon High El Cajon, CA

General

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