Manager Customer Service

Alando Cook

Email: *********@********.***

Address: ** *********** ****

City: Talladega

State: AL

Zip: 35160

Country: USA

Phone: 256-***-****

Skill Level: Experienced

Salary Range: 30

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

85 Littleberry Ln. 256-***-****/256-***-****

Talladega, AL 35160 *********@********.***

ALANDO M. COOK

Objective Employed with a company where I can grow as the company grow through

Knowledge gained on the job and training programs provided through the

Company and outside sources. I will work to enhance my skills both personal

And professional for the development and productivity of the company.

Experience March 2008 - Present CMC Impact Metals Pell City, AL

Operator

ai Gag Press Operator, insuring customer quality requirements.

ai Trainer to other operators as company dictate.

ai Maintain process integrity as a furnace line operator.

ai Plasma Cutter Operator.

ai Company trained and certified overhead crane and forklift operator

ai Travel to deliver packages to Federal Express

ai Safety committee member and participated in monthly meetings to continually improve safety procedures and policies.

2007-2008 Kelly Services/Bridgewateraiis Anniston, AL

Assembly Line Worker

ai Assemble multi-functional seats, for customer demands.

ai Drill operator.

ai Hognut gun operator.

ai Overhead lift operator.

1993-2007 Food Max/Brunoaiis Pell City, AL

Marketing Manager

ai Knowledgeable of Company Business Plan, using Microsoft Excel.

ai Make store budget by projecting each department sales for the week.

ai Inventory store for grocery ordering using a MSI machine/Scanner

ai Merchandise store by building displays.

ai Oversee Front End Manager to insure proper customer service.

ai Trained cashiers and department teammates inordinacy to company

Policies.

1986-1993 Food World/Brunoaiis Talladega, AL

Grocery Manager

ai Total control of grocery ordering to maintain a proper perpetual

inventory.

ai Supervised 7 associates to maintain store conditions, sanitation and

ai Safety conditions to insure proper sales.

ai Recheck Front End Manager daily cash drawer of 14 cashieraiis and made deposits.

ai Made cash loans to the cash drawer from safe.

ai Approved customer checks and performed voids and overrides.

ai Received Grocery trucks in shipping department.

ai Knowledgeable using a power jack and a forklift.

ai Assumed all management responsibilities which enabled me to be promoted to Marketing Manager.

Education 1979-1983 High School Diploma, B B Comer

Graduated, Pittard Technical School in Electronics

1986-1988 Childersburg Community College

References: Available upon request

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