Fiona Cooper
Email: ********@********-*****.***
Address:
City: Manchester
State: NJ
Zip: 08759
Country: USA
Phone: 732-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Detail-oriented and driven Office manager with 3 years proven expertise in problem solving and managing daily office functions.
Educational Background:
High School Dipolma from Brick Township High School, Brick NJ 1/2001 to 6/1988 (College Prep)
High School Dipolma from Ocean County College, Brick NJ 1/2001 to 9/2012
Job History / Details:
Professional Overview
Detail-oriented and driven Office manager with 3 years proven expertise in problem solving and managing daily office functions.
Summary of Skills
Administrative operations
Knowledgeable in administrative function
Meets/exceeds goals
Self-starter
Attention to detail
Microsoft Office skills
QuickBooks
Typing 85 WPM
Staff motivation
Business correspondence
Dental terminology
Patient charting
Online claim submission
OSHA compliance
Patient scheduling
Insurance processing
Work Experience
March 1999 to Current
KRFC Design Center Lakewood, NJ
Office Manager
Oversaw daily office operations for staff of 8 employees.
Prepared and distributed Payroll for staff of 8 employees.
Oversaw inventory and office supply purchases.
Developed creative promotions to encourage employees to meet sales goals, resulting in a 95 percentage achievement rate.
Systematically increased office organization by developing more efficient filing/documenting system and customer database protocols.
Developed office's accounting system to include Quickbooks.
Trained employees to accurately use Quickbooks and filing system.
Oversaw accounts receivable and accounts payable.
Implemented a marketing/advertising program to ensure future success.
9/29/2012 12:00:00 AM
Dental Assistant/Front Desk administration
June 1997 to March 1999
Dr. Cannis Lakewood, NJ
Dental Assistant
Assisted Dr. with all dental procedures. Sterilized instruments and operatory as needed.
Reviewed procedure with patients.
Documented completed procedures in patients' charts.
August 1991 to June 1997
Dr. Gordon & Miller DDS Freehold, NJ
Dental Assistant/Front Desk Administration
Assisted Dr. in all aspects of dental procedures.
Created the office's OSHA compliance program & procedures and trained all employees to carry out the necessary procedures.
Ordered /received supplies when needed.
Sterilized instruments and operatories.
Promoted to front desk administration.
Handled the insurance aging for the office.
Reviewed dental procedures, billing, and insurance with patients.
Answered phones, made appointments, and confirmed appointments.
Education
1988 Brick Township High School Brick, NJ
High School Diploma College Prep
Graduated with high honors.
Top 10 percentage of class.
Successful completion of typing I & II.
Ocean County College Toms River, NJ
Nursing
Dental Assistant classes.
Dental xray classes.
Nursing classes as well as all the supporting pre-requisite classes.
GPA 3.7