Gemstatetechnology
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Career Resume
Business manager / Program Project Manager / Business Analyst
IT expert and organizational leader with 17+ years driving revenue and business improvements for companies like HP, Micron, Albertsons, Idaho Power, Boeing, GE, and Panasonic. Practiced Project/Program Manager/Business Analyst with results-proven track record of multi-million dollar Program Management Offices and technology projects completed on time, on schedule and within budget. Ability to facilitate work at all levels and across business and IT functions. Experienced business developer and consultant on accounts spanning all customer segments.
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PROFESSIONAL EXPERIENCE
Idaho State Dept. of Education - Boise, ID 2010
Business Analyst
Consult with State and local agencies across the Idaho Dept. of Education to implement a role based identity management system. Gather requirements from all levels of management.Prepare requirements documentation and prepare status reports.Streamline processes and over all e effectiveness.
Idaho State Dept. of Transportation - Boise,ID
2010
Project Manager
Consult with State and local agencies across the Idaho Dept. of Transportation to implement a central management asset system. Gather requirements from all levels of management.Prepare requirements documentation and prepare status reports.Streamline processes and over all e effectiveness.Prepare and create detailed project plan and schedules.
DJFTechnologies - Boise, ID
2009 - Present
President, Owner, IT Consultant, Project/Program Mgr.
Consult with and implement technology solutions for enterprise, public sector, commercial, SMB and consumers across the U.S. including software, hardware, networking, integration, storage, audio video services and solutions across technology platforms.
Oversee one hundred, employee organization. Founded company with national reach, acting in every role from President to Project Manager and Sale Representative. Deliver strong RIO and cost saving results with project and program management services in collaboration with technology solutions.
Hewlett Packard - Boise, ID
2007 - 2009
Business Analyst / Development Mgr., Project/Program Mgr.
Led WW and regional projects, delivering against large SOWs and Consulting & Integration initiatives and offerings for HP s Storage & Infrastructure Practice.
Developed and maximized customer relationships to harvest revenue for HP.
Headed 3rd party vendor relationships, critical to HP s overall customer solution.
Prepared and negotiated new storage contracts.
Prepared executive reports for HP CEO and CFO.Produced revenue of $1.8M in 2008 with management and closure of more than 100 projects. Recognized and rewarded for most revenue delivered in Q2 and Q3 2008.Prepared and analyzed hundreds of income related statements.
Created gap, risk analysis and ROI reports.Ranked top performer on HP Storage team consistently. Helped win Children s Hospital of Dallas deal.
Idaho Power - Boise, ID
2007
Project Mgr / Business Analyst
Directed comprehensive project to determine acquisition process for new Idaho Power Corporate Headquarters. Investigated and compared build, buy and lease options. Prepared RFP for prospective vendors.
Facilitated creation of proposal and preferred alternatives.
Controlled all aspects of schedule, communications and change management. Led decision to remodel remote locations and move all else to new off-site location saving thousands monthly with consolidation. Completed all project investigation deliverables on schedule and within budget.
Micron Technologies - Boise, ID
2006 - 2007
PMO Program Mgr (2007)
Led and project managed WW company initiatives including ITIL, identity management, and enterprise PMOs.
Implemented custom PMI methodologies to drive efficiency, timeliness and cost savings.
Gathered Requirements as a BA and successfully gaining buy off on multi million dollar projects.
Deployed and managed PMO, saving Micron up to 15% of $200M annual IT budget.Implemented new portfolio management system (Microsoft Enterprise Project and Portfolio Suite).Facilitated deployment of Microsoft Office 2007 and Vista.Trained and consulted on launch of SharePoint 2007 to support project management suite.
Senior project mgr and business analyst (2006)
Performed as single, full-time program manager for WW identity management
implementation, including initiating, planning, executing, monitoring and controlling.
Implemented to all Micron Technology employees, improving client management processes.Helped senior management acquire BMC software product suite for Identify Management initiatives and facilitated SOW negotiationsDrove negotiations with BMC Software, finalized SOW and presented solution to CEO.Contributed to WW Vista roll out pilot team.Launched and oversaw Central Management Data Base (CMDB) deployment, enabling service cataloging process.
Albertsons Inc. - Boise, ID
2005 - 2006
e-Commerce senior Project/program mgr/Business analyst
Oversaw and program managed multiple e-Commerce initiatives as senior program manager and business analyst.
Led development team using (SDLC) methodology. Coordinated with senior management to provide frequent, comprehensive project reports. Led and managed B2A and B2C, WW e-Commerce Web site development and release in just 12 months with a $13M budget. Released to Seattle, WA for pilot, then deployed to Albertsons stores nationally. Project managed re-design of Albertson s external customer Web site from .NET to Java generating $80M revenue annually. Validated and verified ISO 9000 00 compliance using SCRUM testing. Developed QA assessment, test scripts and use cases for outside vendor in India.
Hewlett Packard - Boise, ID
1996 - 2005
Project/program/Operations Mgr /BUSINESS ANALYST
Led small and large project teams locally and virtually for HP s supply chain s Center of Financial Expertise (CoFE).
Managed global accounts and projects successfully despite multiple and cross-organizational constraints including technology and training.
Managed programs and projects in HP s Knowledge Management division on global scale.
North American Product Support Manager for HP Services Printing divisions (Jet Direct, Mac OX, Personal Printing, Large and Enterprise Printing).
Quality Assessment Manager for HP Services.Completed business analysis and requirements of data repositories, improving HP s supply chain systems. Implemented cross-organizational program to build financial system showcasing HP s SAP system for all financial transactions. Implemented new technical support teams with in HP. Saved HP millions of dollars per year in outsourced revenue.Managed and implemented mid to high level million dollar projects across HP and outside customers.Managed 100 plus employees, completed all reviews and necessary people management needs for HP.Created sales for HP in excess of 1 million dollars in revenue per year.Increased customer satisfaction records in excess of 30 percent quarter or quarter.Anticipated technology changes and renegotiated employee staffing and strategic business models at an outsource vendor, saving $132,000 last year.Developed and delivered formal training to HP employees and managed HP s top team in selling new support contracts, which generated revenue of close to one million dollars across HP s support divisions
CAREER NOTES
Previously held positions of Business Analyst (2009, 2010), Project and Program Manager (1995-2009), Product Support Manager (2000), Quality Assessment Manager (1996), Supervisor / Operations Manager (1993-2005). Gemstatetechnology
Recently started his own consulting business (2009).
EDUCATION & TRAINING
Masters of Business Administration (MBA), State University of Phoenix
Masters of Science, Computer Information Systems, State University of Phoenix
Bachelor of Science, Management, Boise state University
ITIL Certification, Micron Technology (sponsored)
PMP Certification, PMI INSTITUTE
TOGAF Certification, Micron Technology (sponsored)
HP Lean Sigma Certified Green Belt, HEWLETT PACKARD (sponsored)
Additional & Technical Skills
Portal Development Business Requirement Analysis and Gathering Private Consulting Microsoft Vista, XP, Windows 7 Project Server 2007 Enterprise Microsoft EPM Portfolio Server Microsoft Office Microsoft Enterprise Project Database Management Manufacturing Methodologies
Networking Storage RFPs RFQs SOW Boiler Plates Pricing Quotes MS Project Plans
Schedules Work Breakdown Structures Software Development RUP Scrum MS Enterprise Suite
ITIL Verification & Validation Microsoft Enterprise Project Management Suite 2007 * Microsoft Portfolio Server * Hardware installation and service for all PC/Network and related technology * HTML *
Microsoft Service 2007 Portfolio Server 2007 SharePoint 2007 .NET Java
Windows Mac OSX Linux
Copyright 2010 Gemstatetechnology. All rights reserved.
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*****@******************.***
Copyright 2010 Gemstatetechnology. All rights reserved.