Customer Service High School
Resume:
Marcilla Stewart
Email: ********@******.***
Address:
City: Muskogee
State: OK
Zip: 74401
Country: USA
Phone: 918-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Solid work history with experience in customer service and banking. Team oriented with the ability to empower others through team leadership. Works well with all levels of personnel, and leads by . Successful in fast paced operations. Demonstrates upward mobility. Dedicated with a strong work ethic and self motivation.
Educational Background:
High School Dipolma from Conners State College, Muskogee OK 1/2001 to 10/2006 (Pre-Law)
High School Dipolma from University of Phoenix, Muskogee OK 1/2001 to 9/2012
High School Dipolma from Northeastern State University, Muskogee OK 1/2001 to 9/2012
High School Dipolma from Muskogee High School, Muskogee OK 1/2001 to 9/2012
High School Dipolma from, Muskogee OK 1/2001 to 9/2012
High School Dipolma from, Muskogee OK 1/2001 to 9/2012
High School Dipolma from, Muskogee OK 1/2001 to 9/2012
Job History / Details:
Professional Profile
Solid work history with experience in customer service and banking. Team oriented with the ability to empower others through team leadership. Works well with all levels of personnel, and leads by example. Successful in fast paced operations. Demonstrates upward mobility. Dedicated with a strong work ethic and self motivation.
Experience
December 2010 to Current
Jess Dunn Correction Center Taft, OK
Correctional Officer III
Job duties consist of maintaining the security of the facility by securing all doors and locks.
Respond to all emergencies.
Perform proper counts on various housing units.
Supervise 150 offenders, at various jobs and assignments.
Assist Desk Sergeant in Central Control with institutional counts.
I am responsible for security in food service.
Maintain security on a perimeter post inside and outside of the security fence.
Have a working knowledge of policies, procedures and facility operations.
04/05 to 08/08
VA Regional Office Muskogee, OK
Veterans Claim Examiner
Customer Service.
Job duties consisted of talking with veterans by telephone about their education benefits (GI Bill).
Processed claims with a 99 percentage accuracy.
Customer service.
Managed and directed while training new employees.
Handled irate calls that other employees couldn't handle.
Department had a goal of taking at least 100 calls per day, I averaged 130 calls per day.
Interprets and advised on the rules, regulations and laws of the federal government.
04/04 to 04/05
Armstrong Bank Muskogee, OK
Bank Teller
Job duties consisted of answering phones, customer service, receiving money to make deposits, cash transactions, transferring money, and handling large sums of money.
Handled and viewed security tapes on a daily basis.
11/01 to 11/02
Walgreens Muskogee, OK
Cashier
Pharmacy Assistant
Job duties consisted of unloading merchandise, maintaining inventory, photo lab, customer service and cosmetics.
Education
12/03 Conners State College Muskogee, OK
Pre-Law
10/06 University of Phoenix Tulsa, OK
Bachelor of Science Criminal Justice Administration
05/04 Northeastern State University Tahlequah, OK
Criminal Justice
05/01 Muskogee High School Muskogee, OK
High School Diploma,
Have taken the following college courses; Organized Crime, Criminology, Futures in the Criminal Justice System, Criminal Procedures, Criminal Court Systems, Criminal Law, Business Law, Introduction into Corrections, Criminal Justice Administration, Research Methods in Criminal Justice, Managing Criminal Justice Personnel, Psychology, along with many other classes pertaining to Criminal Justice,
Associates Degree Psychology,
Bachelor of Science Criminal Justice Administration
Contact this candidate