Customer Service High School

Leticia Cortez

Email: ********@***************.***

Address:

City: Greeley

State: CO

Zip: 80631

Country: USA

Phone: 970-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Recognized as a good hard worker, always on time, excellent customer service.

Confer with customers by telephone or in person to provide information about products, policies and procedures.

Known for being a solid team player with the ability to work independently and accurately with little or no supervision.

Educational Background:

High School Dipolma from GAP, Greeley CO 1/2001 to 7/2011 (Diploma)

Job History / Details:

Summary

Recognized as a good hard worker, always on time, excellent customer service.

Confer with customers by telephone or in person to provide information about products, policies and procedures.

Known for being a solid team player with the ability to work independently and accurately with little or no supervision.

Highlights

Math and language skills

Reliable team worker

Fluent in English

Fluent in Spanish

Conversant in English

Conversant in Spanish

Engaging personality

Excellent multi-tasker

Material handling expertise

Knowledgeable of quality control standards

Adapt to diverse groups

Able to persuade others effectively

Excellent people skills

Problem-solving skills

Accomplishments

Customer Service/Cashier

Kept records of customer interactions or transactions. Recorded details of inquiries, complaints, or comments as well as actions taken.

Answered customers' questions, and provided information on procedures or policies.

Stocked shelves, and marked prices on products.

Maintained areas by completing general cleaning duties such as mopping floors and emptying trash cans.

Sales to include promoting items.

Handled customers' issues in a professional and appropriate manner.

Experience with cash, credit cards, and automatic debit transactions.

Issued receipts, refunds, credits, or change due to customers.

Experience

September 2011 to January 2012

Taco Bell Greeley, CO

Cashier

Education

2011 GAP Greeley, CO

High School Diploma Diploma

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