Sales Customer Service

Ronald Gay

Email: *********@********.***

Address: **** *********** *** **

City: Canton

State: OH

Zip: 44721

Country: USA

Phone: 330-***-****

Skill Level: Management

Salary Range: 50

Willing to Relocate

Primary Skills/Experience:

See Resume

Educational Background:

See Resume

Job History / Details:

Ronald W. Gay

6394 Blossomwood Cir. NE

Canton, OH 44721

330-***-**** - Home

330-***-**** - Cell

*********@********.***

Objective

* To secure a sales position with a growing company where my education and experience will be most productive. and possibly lead to a Regional or District sales managerial position

Skills

* Bachelor Degree in Business

* 20+Years of experience

* Coaching, leading and motivating people

* Self starter, self motivated

* Success and goal driven, excellent follow through

* Proficient in all areas of route sales, service merchandising, sales management and running a sales and service business from cold calls to final delivery with total customer satisfaction being the end result.

Experience

R-R Wholesale Canton, OH

Owner March, 2004

* Estimate or quote prices, credit or contract terms, warranties, and delivery dates.

* Contact regular and prospective customers to demonstrate products, explain product features, solicit orders and sell new products and merchandise.

* Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.

* Monitor market conditions, product innovations, and competitors' products, prices, and sales.

* Arrange and direct delivery and installation of products.

* Provide customers with product samples and catalogs.

* Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.

* Train customers' employees to understand and sell new products.

* Answer customers' questions about products, prices, availability, product uses, and credit terms.

* Negotiate with retail merchants to improve product exposure, such as shelf positioning and advertising.

* Prepare drawings, estimates, and bids that meet specific customer needs.

* Recommend products to customers, based on customers' needs and interests.

* Plan, assemble, and stock product displays in retail stores, or make recommendations to retailers regarding product displays, promotional programs, and advertising.

* Negotiate details of contracts and payments, and prepare sales contracts and order forms.

* Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.

* Started career in route sales to sales manager to owning my own wholesale company

* Accomplished in the meaning of Customer Service and Satisfaction

Education

Malone University Canton, OH

Bachelors June, 1989

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