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Customer service/ Special Collections Rep

Location:
Fort Worth, TX
Posted:
October 09, 2012

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Resume:

Stacy's InformationLocation: FORT WORTH, TXTitle: Customer service/ Special Collections RepStatus: Working but looking for something new Experience: 12+ yearsWork Types:

Willing to Relocate: NoWilling to Travel: Few times a monthCareer Level: Senior(non-manager)Work Status: U.S. CitizenInterests:

Member Since: 2010-06-19 Stacy's Social Networks

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FORT WORTH, TX

76161

Stacy Chapin

Email: **********@*****.***

Phone: 817-***-****

817-***-****

Summary and Objective

To utilize and build on my current skills to the benefit of both my employer and myself.

Work Experience

Con-way Freight Delinquent Accounts Department

April-2004 - present

I work with outside collection agencies to make sure accounts are being processed to the standards of Con-way Freight.I research billing disputes and submit corrections in cases where errors have been made. I process accounts for possible legal action.

Skills Used: excel, word, communications

Con-way Freight Corrections Department

03-17-2003 - 04-2004

Processed corrections on Freight bills that were submitted by Con-way service centers, sales reps and the collections department.

Lone Star Park Grand Prairie, Texas

July -2001- 02-10-2003

Food Service Accountant:

Inventory Control and determine cost and pricing for menu items for all restaurants and concessions. I also submitted monthly sales and cost analysis reports to management, as well as any other projects I was given to work on.

Citi Group/ Associates

November 1997- July 2001

June 2000 - July of 2001

I audited accounts for payments to Enterra Settlement Services division of The Associates/ Citi Group

May 1999- June 2000

I ordered and reviewed appraisals for mortgage loans

November 1997- May 1999

I was a loan processor in the Associates Home Equity division where I assemled files to turn in to the underwriting department and processed for closing documents to sent to title compnaies to close the loans

I currently hold a position as President of my neighborhood homewoners association

I also lead a group of volunteers at Gateway Church in Southlake, Texas.

Reference

Name: Barbara Smith

Company: Southwestern Bell telephone

Other references are available upon request



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