Katie London
Email: *********@********.***
Address: **** ********** *****
City: Columbia
State: SC
Zip: 29210
Country: USA
Phone: 803-***-****
Skill Level: Management
Salary Range: 85
Willing to Relocate
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Katie London, PMP (R)
3614 Cairnbrook Drive
Columbia, South Carolina 29210
*********@********.***
CAREER SUMMARY
A certified training and project management professional with skills in economic development, contract management, program design, leadership development, relationship building; analytical and problem solving; client services; planning and organizing; decision-making; effective communications; influencing and leading; team work; negotiation, and adaptability. Excellent research, written/verbal communications, presentation and interpersonal skills. Detail oriented with proficiency in Microsoft Office applications. Key strengths include:
Over ten years training, project management, and contract management experience
Design, plan, and implement corporate/government projects and training programs
Train/assist business owners for success through Pacesetter program, services, events, & speakers
Managed training projects for Ft. Jackson, Ft. Stewart, Hunter Air Force Base, Dow
Chemical, Infosys Technologies, Wal-Mart, Saatyam, Biomerieux, IBM, CSC, SCDOT, Cisco, Safety Kleen
PROFESSIONAL EXPERIENCE
Marybo Enterprises, Inc. 3-1996 to pres.
Owner
Expertise in training, project management, constructing and writing deliverables and documents such as: RFP responses, general proposals, program design, presentations, engagement contract management, project plans, budgets, schedules, risk assessments, requirements definitions, functional specifications, and project after-action reviews. Complete training and projects on time, quality assured, and within budgets.
Facilitated training for SCDOT Public Consultation Meetings; Q&A, compiled data, and reported results for compliance with SC Federal Regulation 49 CFR 26.31 on time and within budget
Provide training seminars for state agency employees
Provided transition counseling/training; jobs or entrepreneurship for exiting military service workers
Designed nine-month program/training curriculum and facilitate training for small business owners
Created/manage/facilitate online training curriculum module eLearning for small business owners
Supervise project teams, create budgets, provide strategic leadership, assistance and support
Utilize diverse and creative thinking skills and knowledge of methods for designing, administering, and evaluating training programs
Plan, develop, and manage IT projects, budgets, and training utilizing effective communication skills
Design, develop, implement, monitor, market and manage training programs to business, and government agencies
Duke Corporate Education 09-2006 to 03-2008
Lead TrainingDirector/Project Director
Provided training/executive education, project management, and contract management of assigned projects, on-time, within quality and budget as per contract. Performed client relationship management and project initiating with clients. Negotiated project scope, budget, timing, deliverables, staffing of projects.
Managed projects from initiation, planning, execution, control/monitoring to closeout. Performed as liaison regarding each element of projects ensuring stakeholder satisfaction with end results.
Responded to client inquiries regarding contract obligations and or revisions
Identified risks and issues, suggested alternatives that lead to the best solution
Katie London Page 2
Reviewed and managed contractual obligations of the parties and provides continual review to ensure that all terms and conditions were met
Prepared and disseminated project status reports
Performed consultation and escalation to senior managing director with complex and sensitive issues which were not solved satisfactorily by managing director
Acted as primary contact between project team and client business unit
Managed multiple training/executive education projects and supervised team of project director & program managers
Oversaw relationships with clients and vendors to ensure project success
Designed/directed professional educational training programs for clients to include management of weekly synchronized eLearning/multi-modal programs with clients in multiple time zones
Oversaw client`s national and global training programs to ensure they aligned and helped to accomplish missions
Managed implementation of executive education programs, and adhered to policy, procedures
Developed/lead training program communications by implementing a detailed communication plan
Met regularly with users, customers, and stakeholders in order to promote the vision/scope of the executive education training programs and improve services
Managed the Help Desk functions to ensure all requests were responded to in a timely fashion and that users were aware of the status of all items
DBM (Drake Beam Morin) 01-2000 to 11-2005
Career CenterManager/Contract Manager
Provided contract management and leadership for training staff and budgets, developed/executed project/communication plans, and project documentation for IBM, Cisco Systems, Inc., and Safety Kleen. Inc. Delivered coaching and training for former employees due to layoffs promoting economic development. Conducted meetings, training workshops, organizational events, staff development and led change/transition task management. Developed external relationships & spokesperson to partners
Provided coaching, training and client management services and worked with individuals at all levels within organization.
Participated in management decision-making process, and client liaison
Managed budgets and human capital
IPD-at SOUTHERN WESLEYAN U & MONTREAT COLLEGE LEAP 11-1989 to 03-1996
Marketing Manager
Worked closely with departments, communicated goals to all corporate partners to build and enhance internal/external partnerships. Conducted information seminars, staff development, and strategic planning. Provided contract management and marketed program to public, and corporate clients
Exceeded marketing goals requiring 101% of annual performance goals, achieving 170% in 1993, 101% attained in 1992, 130% in 1994, and 112% in 1995
Achieved/set highest national recruitment record for 1 month; recruited seventy-two students
Sold and managed fourteen on-site corporate classes of sixteen to twenty-two students
Received 21 applications in one day as a result of effective and compelling communication
EDUCATION/CERTIFICATIONS/TRAINING
Master of Arts in Organizational Management & Bachelor of Science in Management of HR (both earned) Southern Wesleyan University, Central, South Carolina
Project Management Professional Certification (R), PMP, Project Management Institute Certified Behavioral Trainer, CLASservices, Inc. & ASTD Member
Certified Consultant, Drake Beam Morin
Vice President Professional Development PMI Midlands Chapter
Board Member American Red Cross
Excel, PowerPoint, MS Project, A+