Clerk

Cheryl's InformationLocation: Baltimore, MDTitle: General Clerk IIIExperience: 12+ yearsWork Types:

Willing to Relocate: NoWilling to Travel: No TravelCareer Level: Entry LevelWork Status: U.S. CitizenInterests:

Hospital & Health CareMember Since: 2010-10-25 Cheryl's Social Networks

Helpful Links

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Objective: To obtain a position that will allow for growth and development with a chance to contribute and further my managerial and administrative experience.

Work Experience: CSC/Baltimore Data Capture Center- Essex, MD, General Clerk III, February 2010 – September 2010

Remove census forms from envelopes for processing, manually wand in ID code not capture by sorter, check in enumerator forms from locate census offices, box reconciliation; tray preparation; generate and attach bar code to forms, key in address and bar codes data into workstation. Manually sort forms by type and priority and assigns them to homogenous boxes.

Transcribe and verify the accuracy of the data according to Title 13 guidelines.

Work Experience: Trizetto/Preferred Health Network- Linthicum, MD

Enrollment Specialist, November 2000 - June 23, 2008

100% Quality check of new and default group installation,

Assist in preparation of direct billed invoice for timely mailing

Posting of broker administration premium payments that do not automatically

post via electronic process

Resolve and correct error found in facets data base

Assist the collection departments with recover letters and up dating notes, and the claim department in correcting processor codes and member information.

Responsibilities also include processing and prescribing new enrollment applications

Updating terminology and reinstating members, auditing new enrollment applications

Adding and change primary care physicians per client request

Correct member’s information and mail out new and replacement membership cards.

Answer inbound and make outbound calls to members.

Meet with team once a week to coordinate job functions

Minimize member and customer service problems.

Partners Accounting Staff- Baltimore, MD

Accounting Clerk I - April 2000 - November 2000

Balance cash suspense’s and client ledger

100% Quality checks to verify data is being put in system correctly

Data Entry

Mail out bills and invoices for payments.

Adjust member accounts

Option One Office Staff- Dorsey, MD

Chevy Chase Bank

ATM Verification Clerk - Dec 1999 - March 2000

Duties included answering inbound and making outbound calls

Minimize member and customer service problems

Assisting customer and other departments with ATM problem

Write and verify ATM deposit slips

Locate missing ATM deposit slips and cash

Make copies of all check deposits through ATM machine daily.

Baltimore Federal Credit Union- Baltimore, MD

Security Administrative Assistant - June 1985 – October 1999

Responsibilities included Bank teller

Collections Assistant – make debt collections calls and mail recover letters, update notes in system.

Answer inbound and make outbound phone calls to members and staff

Purchasing and managing inventory

Tracking and locating missing delivers

Overseeing various security practices throughout the facility

Ordering badges for new and old employees

Oversee sign in request for visitors enter federal complex for credit union business and equipment repairs.

Providing various administrative duties

Bank of Baltimore- Baltimore, MD

File Clerk - August 1984 – July 1985

Duties included managing branch databases files and records

Answer inbound and make outbound phone calls

Bank Teller

Providing various administrative duties.

State Highway Administration- Baltimore, MD

File Clerk- December 1983- July 1984

Duties included managing filing system

Answer inbound and outbound phones calls to other departments

Microfilm all files and manage system file data base

Assist departments and customers with inquiries and transactions.

Equipment/Computer

Career Related Skills:

Effective Internet and Microsoft Office, including Word, Excel, PowerPoint and Outlook Express

Effective oral and written communication skills

Collections

Copier Machine

Fax Machine

Citrix Program, Phastrak

Facets: holds information for claims, enrollment, billing, collections and letters

Education:

Southwestern High School

Baltimore, MD - 1978

National Education Center

Baltimore, MD - 1980

Computer Technician Diploma

Maryland State Workforce Digital Lab - 2009

Computer Technology: Microsoft Applications Certificate

U.S Career Institute

Fort Collins, CO- Present

Medical Claims & Billing Specialist

References:

Available Upon Request.

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