Customer Service High School
Resume:
KIMBERLY CLARK
Email: ********@***********.***
Address:
City: Dana Point
State: CA
Zip: 92629
Country: USA
Phone: 951-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Energetic mixologist with over ten years experience in a busy, upscale downtown bar. Strong reputation for excellent customer service, flair bartending skills and new recipe creation.
Educational Background:
High School Dipolma from National bartending school, Las Vegas NV 1/2001 to 6/1989 (mixology)
High School Dipolma from Eisenhower High, Las Vegas NV 1/2001 to 10/2012
Job History / Details:
Summary
Energetic mixologist with over ten years experience in a busy, upscale downtown bar. Strong reputation for excellent customer service, flair bartending skills and new recipe creation.
Highlights
Rapid order processing
Exemplary customer service
Friendly and enthusiastic
Excels at upselling
Mixology expert
Bartender Mixology Certification
Strong mathematical aptitude
Experience
July 2011 to Current
Vitos Pizz and Italian Resuarant San Juan Capistrano, Ca
Bartender/ server
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Routinely checked identification of patrons purchasing alcoholic beverages.
Carefully followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
Greeted newly seated guests in a friendly and timely manner.
Entered orders into the computer system quickly and in proper sequence.
Completed regular bar inventories and daily requisition sheets as requested.
Maintained a positive working relationship with fellow staff and management.
Conducted product inventory.
May 2010 to July 2011
Rubys Sky Ranch Saloon San Juan Capistrano, ca
Bartender
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Routinely checked identification of patrons purchasing alcoholic beverages.
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating.
Effectively handled customer complaints and special requests.
Maintained a consistent, regular attendance record.
Provided prompt, efficient, friendly, and quality service at all times.
Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
Accurately balanced cash register at all times.
Set up bar for operation, obtained cash bank and stocked the service bar.
Maintained stock levels to prevent shortages of critical items.
Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.
December 2007 to July 2009
TGIFridays Corona, Ca
Bartender
Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections.
Routinely checked identification of patrons purchasing alcoholic beverages.
Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors.
Provided prompt, efficient, friendly, and quality service at all times.
Maintained a consistent, regular attendance record.
Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes.
Accurately balanced cash register at all times.
Maintained stock levels to prevent shortages of critical items.
Followed bar recipes to deliver consistent drink quality, control costs and maximize guest satisfaction.
Maintained a positive working relationship with fellow staff and management.
Regularly cleaned and sanitized the bar area, beer lockers, refrigeration and storage areas.
Built guest satisfaction and enjoyment.
Education
1996 National bartending school Las Vegas, NV
Certification mixology
1989 Eisenhower High Rialto, ca
High School Diploma
Contact this candidate