Customer Service High School

Anthony Charleton

Email: ********@****************.***

Address:

City: Hyattsville

State: MD

Zip: 20784

Country: USA

Phone: 301-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Recently certified in mixology,I have a long history of customer service under varied settings.I take personal,passionate interest in quality,knowledgeable and friendly,presentation of service and product.Constantly striving to be an asset and active participant in the furthering of the company goals,ambitions and standards.

Educational Background:

High School Dipolma from Charles Evan Hughes, New York City NY 1/2001 to 6/1981 (High School)

Job History / Details:

Summary

Recently certified in mixology,I have a long history of customer service under varied settings.I take personal,passionate interest in quality,knowledgeable and friendly,presentation of service and product.Constantly striving to be an asset and active participant in the furthering of the company goals,ambitions and standards.

Education

2012 Bartender of America College Park, Maryland

Bartending

40 hrs hands on training in a realistic bar setting.

Trained to keep the bar stocked and sanitized while providing welcoming and caring service.

Trained in closing procedures.

Trained in Alcohol Awareness.

T.i.p.s. training and certification.

Work Experience

March 1997 to May 2010

Davita HealthCare Washington D.C., District of Columbia

Patient Care Technician/Inventory Technician/Building Maintenance Engineer

Provided safe,hygienic,responsible,initiation,monitoring and discontinue of dialysis treatment of individuals with End Stage Renal Dysfunction.Made accurate assessments of patient physical,mental and emotional status.Kept accurate records and reports of all data.

Ordered,received and maintained medical supplies and equipment. Controlled costs of shipping and supply use. Kept accurate daily,weekly and monthly inventories.Promptly distributed supplies for staff use.

Assured compliance to OSHA codes and regulations.Performed basic plumbing,drainage,electrical and physical maintenance and repairs.

Daily monitoring of Reverse Osmosis water system.Accurate recording of values.Daily preparation,monitoring and disinfection of dialysis solution and delivery system.Accurate recording of associated values.Monthly disinfection of Reverse Osmosis system and delivery system.Accurate recording and reporting of all associated data.

August 1989 to October 1996

Giant Food Inc. Silver Spring, Maryland

Assistant Manager Seafood Department

Ordered,received and maintained fresh,frozen,and cooked seafood product. Provided prompt,pleasant and courteous customer service with accurate knowledge of all products sold.Maintained a clean,sanitary,neat and safe work area.Accurately inventoried all merchandise. Followed instruction promptly and accurately.Able to give instruction in clear,concise courteous manner.Followed Company Policies and Codes of Conduct.

June 1981 to August 1989

Posins" Bakery and Deli Washington, D.C., District of Columbia

Head Counter person

Provided prompt,courteous Customer service including preparation of sandwiches.salads,and cooked foods.Maintained clean,sanitary and safe food preparation and storage area. Followed OSHA regulations and codes.

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