Customer Service High School

Crystal VanderVeen

Email: ********@*****-*******.***

Address:

City: Lockport

State: IL

Zip: 60441

Country: USA

Phone: 708-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Enthusiastic Speech-Language Pathologist dedicated to achieving superior patient outcomes while participating as a member of a multidisciplinary case-management team.

Educational Background:

High School Dipolma from Saint Xavier University, Chicago Lawn IL 1/2001 to 5/2002 (Communication Sciences & Disorders)

High School Dipolma from Saint Xavier University, Chicago Lawn IL 1/2001 to 10/2012

Job History / Details:

Professional Summary

Enthusiastic Speech-Language Pathologist dedicated to achieving superior patient outcomes while participating as a member of a multidisciplinary case-management team.

Licenses

ASHA Certified

Licensed SLP, State of Illinois

DPNS Certified

E-Stim Certified

CPR Certified

Skill Highlights

Adaptive to changing environments

Home healthcare expertise

Program development

Empathetic and patient

CASAMBA documentation

Skilled in patient relations

Consistent quality care

Team training and supervision

Geriatrics experience

Pediatrics knowledge

Patient assessment expert

Broad understanding of Neurology

Gentle and skilled with therapy procedures

Patient assessment expert

Patient-focused therapy

Outpatient therapy background

Aphasia aptitude

Apraxia knowledge

Dysarthria familiarity

Head injury knowledge

Assistive Technology Communication Devices

Cleft palate expertise

Dysphagia knowledge

Feeding and oral motor therapy aptness

Professional Experience

May 2000 to May 2002

Southwest Co-Op Chicago, Il

Speech-Language Pathologist-Assistant

Treated a wide range of conditions affecting children in a Trainable Mentally Handicapped classroom.

September 2010 to Current

Rehab Care Orland Park, Il

Speech-Language Pathologist

Evaluated and treated a wide range of conditions, including Aphasia, Dysphagia, Dysarthria, Cognitive Impairment, Multiple Sclerosis, Parkinson's, stroke and neuropathies.

Created individualized home exercise programs for therapy clients to improve health and wellness.

Accurately completed insurance and Medicaid billing and documentations in timely manner.

Performed and documented initial exams and determined appropriate diagnoses.

Recorded detailed prognosis, treatment, responses and progress notes in patient charts.

Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.

Consistently exhibited courtesy, compassion and respect to patients, families, caregivers, visitors, physicians, administrators and co-workers.

April 2002 to August 2010

ABC's for 123's Lockport, Il

Speech-Language Patholgist

Provided home pediatric speech therapy evaluation and treatment services to children with developmental, neurological and genetic disorders.

Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.

Created individualized home exercise programs.

Accurately completed insurance and Medicaid billing and OASIS documentations in timely manner.

Managed a high-volume caseload and organized the daily schedules of speech therapy assistants and patients.

Performed and documented initial exams and determined appropriate diagnoses.

Implemented new systems and policies that directly resulted in improved customer service and regulatory compliance.

Participated in planning the clinic's annual budget.

Recruited new and reorganized existing staff assignments to improve productivity.

Advocated for and strove to protect the health, safety and rights of the patient.

April 2002 to July 2003

Advanced Therapy and Rehab Evergreen Park, Il

Speech-Language Pathologist

Evaluated and treated a wide range of conditions, including TBI, Stroke, Dysphagia, M.S., Dementia and many other medical conditions affecting the adult and geriatric population.

Performed and documented initial exams and determined appropriate diagnoses.

Recorded detailed prognosis, treatment, responses and progress notes in patient charts.

Identified and properly documented patient goals, evaluated progress and planned reevaluation.

Created individualized home exercise programs for outpatient therapy clients to improve health and wellness.

Education and Training

2000 Saint Xavier University Chicago, Il

Bachelor of Science Communication Sciences & Disorders

2002 Saint Xavier University Chicago, Illinois

Master of Science Communication Sciences & Disorders

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