Training Management System
Resume:
Carolyn Gross
Email: *********@********.***
Address: ***** **** *****
City: Stanhope
State: NJ
Zip: 07874
Country: USA
Phone: 973-***-****
Skill Level: Experienced
Salary Range: 60
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
CAROLYN J. GROSS
13244 Dell Place
Stanhope, NJ 07874-2710
973-***-****, *********@********.***
SUMMARY
Broadly experienced, highly motivated professional with outstanding administrative skills.
A reliable self-starter dedicated to getting the job done on time and efficiently. Detail-oriented and organized, able to communicate at all levels of management. An effective team player with the ability to multi-task and solve problems.
SKILLS
Microsoft Office suites (Outlook, Word, Excel, PowerPoint, Visio)
Documentum (PDOCS) EDMS Database
Plateau Learning Management System
TrainingServer Database
Ariba Buyer 8.2 Software
Summit Safety Training Database
Checkpoint Learning Database by Thomson Reuters
EXPERIENCE
Learning & Development Coordinator, CohnReznick (accounting & consulting), Roseland, NJ (June 2012-October 2012) - Contract job
Responsibilities and Accomplishments
*Create courses and course activities in the firm's online learning management system (Checkpoint Learning).
*Schedule internal and external instructors to deliver programs.
*Schedule the use of internal or external meeting space, including participant seating arrangements, audio/visual equipment, and online meeting tools (i.e., webcast software) and meal arrangements.
*Coordinate participant registration in the firm's online learning management system.
*Issue program-related communications, usually by email
*Respond to employee inquiries on program scheduling, registration, and use of the learning management system.
*Obtain, reproduce, and distribute program materials electronically and/or in hard copy.
*Complete meeting room setup for programs, including materials, A/V and online tools.
*Perform program close out, including inputting of attendance data, participant online evaluation and instructor communications.
*Input records from employee attendance in external programs.
*Extract data from the learning management system and produce registration and attendance reports.
*Maintain L&D program archives in both electronic and hard-copy formats.
*Process invoices from external program providers
*Enter CPE credit information in the learning management system.
*Maintain employee CPE records.
*Extract and produce various reports in Excel format from the learning management system.
Training Coordinator, Dendreon Corp. (a biotech company), Morris Plains, NJ (2010-2011)
Responsibilities and Accomplishments
*Coordinated training, training documentation, training record (hard/soft) maintenance and retention schedules in a cGMP/FDA regulated manufacturing facility.
*Site coordinator responsible for gathering and recording training plans for all job titles at the facility used to implement the new Plateau Learning Management System (LMS) resulting in a consolidation/cleanup of unnecessary Standard Operating Procedures (SOPs) in training plans as well as a seamless transition from one database to another.
*Owned the maintenance and accuracy of the training management system (Plato and then with Plateau) by entering and changing records such as user names, course names, training types, and training plans.
*Created illustrated step-by-step instructions for the coordinators at all site locations on specific applications of the new Plateau LMS.
*Restructured the filing of training records to improve filing accuracy and reduce filing time by 25%.
*Conducted one-on-one training for supervisors who required additional access to view and print reports for their subordinates from the Plato training database (original custom database).
*Gathered, analyzed, summarized, and presented data in an understandable format for Learning and Development (L&D) metric/project presentations resulting in a 90% compliance.
*Made decisions with management and engaged in problem solving to facilitate effective and timely project execution as well as defined appropriate actions to address issues.
*Assured all employees were cGMP compliant with new and updated versions of Standard Operating Procedures.
*Executed successful LMS training system conversion from custom training database (Plato) to commercial Plateau system at site.
*Managed the cGMP and on-boarding training schedule for new employees.
Responsible for maintaining training guides/literature/handouts for cGMP on-boarding and ongoing training programs.
Member of the site's Safety Committee.
Responsible for implementing the Summit Safety Training database with our EHS Specialist and maintaining that database.
Technical Administrator, McNeil-PPC, Inc (a Johnson & Johnson company), Parsippany, NJ (Conveyed Pfizer Global Manufacturing colleague) (1996-2008)
Responsibilities and Accomplishments
*Instrumental in designing, developing, and implementing the original electronic document management system (EDMS) (Documentum) for all site-related consumer health care procedures. Also similarly involved with the updated PDOCS version several years later.
*Instrumental in implementing TrainingServer, a database for the division's training records.
*Maintained the department's training profiles and records.
*Prepared standard operating procedures including distribution and maintenance of current and
obsolete procedures.
*Prepared formulation batch records for product manufacture.
*Reviewed all completed batch paperwork for submission to Quality Assurance.
*Ordered all stationery and MRO supplies for the department utilizing Ariba Buyer 8.2 software.
*Prepared, routed, and distributed all product formulation orders and manufacturing production orders for the division. Maintained the master files for all current and obsolete manufacturing production orders and formulation orders as well as an Excel database.
*Maintained employee attendance records for the department.
*Maintained the internal warehouse security access database for the facility.
*Maintained all environmental files, including manifests; submitted environmental reports on a timely basis.
*Maintained FDA registration certifications.
*Assigned validation numbers, routed, distributed, and maintained all division validation plans/ studies, including the maintenance of an Excel database.
Office Manager, O'Sullivan & Johns, Inc., Whippany, NJ (1987-1996)
(Advertising/Public Relations)
*Proofread and corrected all agency materials.
*Responsible for all correspondence, reports, and copy.
*Media buyer and liaison between publications and client.
*Maintained accounts payable/receivable and operating reports.
EDUCATION
Associate of Occupational Studies, Laboratory Institute of Merchandising, NY, NY 1987
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