Manager Management
Resume:
Charles Bisch
Email: ********@***********.***
Address:
City: Mesa
State: AZ
Zip: 85205
Country: USA
Phone: 480-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
High-performing Manager with 18 years of contract security management experience in multiple environments utilizing contract security services. Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting, administration and financial performance. Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover. Experienced operations management professional with strong leadership and relationship-building skills. Experienced portfolio manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Educational Background:
High School Dipolma from Eureka High School, Metro ZZ 1/2001 to 6/1978 (General)
Job History / Details:
Executive Summary
High-performing Manager with 18 years of contract security management experience in multiple environments utilizing contract security services.
Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting, administration and financial performance.
Accomplished Manager with extensive experience in front-of-house and back-of-house operations. Proven ability to cut costs and decrease staff turnover.
Experienced operations management professional with strong leadership and relationship-building skills.
Experienced portfolio manager with excellent client and project management skills. Action-oriented with strong ability to communicate effectively with technology, executive, and business audiences.
Core Qualifications
Client account management
Budget development
Compensation/benefits administration
Policy/program development
Consistently meet goals
Salary structure/compensation analysis
Employee scheduling
Cross-functional team management
Staff development
Staff training/development
Change management
Professional Experience
November 2011 to July 2012
Apollo Group, Inc. Phoenix, AZ
Associate Director
Managed team of 150 of professionals.
Partnered successfully with corporate departments to produce a global security platform.
Spearheaded cross-functional initiative to achieve a centralized security environment.
Strengthened company's business by leading implementation of electronic equipment deployment.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Served as mentor to junior team members.
Defined strategy and business plan for the Corporate Global Security Unit.
Directed strategic initiatives to achieve the ongoing evolution into an elite security organization (e.g. contractor badging, parking, etc
September 1996 to November 2011
AlliedBarton Security Services, Inc. Phoenix, AZ
Operations Manager
Successfully advanced from an entry level support position to management positions with increased responsibilities.
Managed team of 800 of professionals.
Reduced and controlled expenses by identifying operational efficiencies and training.
Strengthened company's business by leading implementation of multiple office environment.
Surpassed revenue goals routinely.
Trained, coached and mentored staff to ensure smooth adoption of new program.
Served as mentor to junior team members.
Worked directly with clients and corporate management to achieve contracted service delivery results within projected revenue and profit objectives.
Built financial model for new business unit.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Defined strategy and business plan for my assigned business unit.
Developed and rolled out new policies.
Hired and trained staff.
Initiated program that standardized employee training and led to increase in customer satisfaction.
Affiliations
ASIS International
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