CELESTINE DANIELS
*** ****** ****** ********, ** 11221 *******.*********@*****.***
Professional Experience
Systems Analyst/ Programmer/ Trainer 1997–2011
U.S. Probation Office New York, NY
Administered Microsoft Windows 2008 server for 200 users and intranet webserverAdministered IBM Domino 8.5 e-mail server with encryption for BlackBerry users Prepared and maintained a Continuity of Operations Plan for IT servicesConducted computer security awareness training for new staff Developed on-line training videos via Adobe CaptivateAuthored technical training documentation for office programsConfigured and administered fax server to implement paperless environmentCreated, maintained, and supported word processing macrosUtilized imaging and encryption toolsResponsible for the court’s computer systems and network, applications,
desktop support, audio/visual and communications systems
Network Administrator 1996–1997
The Merchandising Group, LLC New York, NY
Administered Novell 4.1 and 3.1x local area networksMonitored daily of backup systems via ArcServe 6.0 for Netware and Windows NTLotus Notes 4.5 server and workstation installation, administration, training andsupport for local and mobile usersActed as liaison with NYNEX and Lucent Technologies to maintain telecommunications services for T1 and direct dial-in communicationProgrammed AT&T Legend voicemail communication system for NY office, coordinated local and long distance calling services for 200 employeesEvaluated, recommended and procured software and computer equipmentPrepared computer equipment for presentations, meetings and training sessionsProvided assistance in use of Microsoft Office 97 SuiteResponsible for asset inventory tracking system
PC Systems Administrator 1991–1996
U.S. Court of International Trade New York, NY
Project Manager for the development and implementation of a $250k court-wide Integrated Case Management System designed to create electronic docketingManaged a team of consultants and senior programmersDesigned, implemented and installed two Novell LANs in Finance and MIS departmentsUtilized FoxPro and Visual Xbase to create database management applicationsDeveloped and maintained personnel leave tracking system which reduced the clerical staff used to perform this function by 50%Provided technical supported and problem resolutions for court staffInstalled and upgraded computer hardware and software
Administrative Coordinator 1988–1991
Federal Reserve Bank of New York New York, NY
Developed dBase III+ application to maintain hardware inventory for Systems Development Department Modified payment systems execjcl procedures for Cobol applications in a TSO mainframe environmentDeveloped user commands to facilitate use of functions for data networksPrepared monthly operations systems billing reports for department users and produced expenditure reports for management via dBase and WordPerfect Designed a user request RDMS for systems development clients to increase efficiency in tracking program modifications
EDUCATION
CUNY, Bernard M. Baruch College
B.B.A., Computer Information Systems
Certification: Local Area Network Technologies
New York University, Information Technology Institute
Certification: Information Systems Security Professional and CISSP
New York University, School of Continuing Education (2012)