CLINTON GRAY ** East Estack Place

Highlands Ranch, CO 80126 720-***-****

abouz9@r.postjobfree.com : http://home.comcast.net/~clintg777/resume.html

SUMMARY OF EXPERIENCE

Telecommunications/Information Technologies Manager, with a Masters in Telecommunications and Avaya ACE IP Telephony certification, with over 20 years directing voice, data and video networks. Solid expertise in all aspects of information technologies and telecommunications operations to include:

Voice, Data, Video, Broadband, RF, Wireless, VOIP, VOD, OCN, T1-T3, WAN, LAN, Frame Relay, ATM, SONET, IP, PBX, voice and data transport networks, SCADA, Telemetry, Microwave, Risk Assessment, Security Management.

PROFESSIONAL EXPERIENCE

For more details concerning work experience go to URL: http://home.comcast.net/~clintg777/details.html

For functional resume go tom URL: http://home.comcast.net/~clintg777/func.html

Avaya: Post Sales Eng VOIP. 01/2007-Present

Responsible for providing remote post-sales support of hardware systems, sub-systems and/or applications for customers or field personnel utilizing telephone and remote diagnostic capabilities.

IBM: Network Security Eng. 07/2006-01/2007Responsible for the design, implementation and operations support for Network Services, Commercial Internet: Data networking infrastructure and security devices. PIX and Checkpoint FW, Cisco Switches and routers.

State of Colorado, DPA, DOIT, ISOC: Information Technologies Professional 11/2005-07/2006Responsible for performing the daily tasks associated with information security, incident response, vulnerability handling and security event monitoring within the Information Security Operations CenterSecurity monitoring, incident response/handling and vulnerability mitigation and remediationInteraction and communication with customers, vendors and vulnerability researchersTriage of incident/vulnerability reports and initial scope determination of incident / vulnerability reportsTesting of exploit scripts, patches, etc.Work within a closely coordinated team during emergenciesRecognize and deal appropriately with confidential and sensitive informationFirewall: PIX 535, Linux Fedora Redhat IP Tables, VPN Cisco 3000

State of Colorado, DPA, DOIT, Telecom: Electronics Specialist 2/2005-10/2005

Responsible for State communications system made up of; voice and data transport networks (DS1-DS3,ATM, Frame Relay), LAN/WAN, microwave network, Two Way Radio system. DTR radio system, MOSCAD network. providing technical support to state and local government agencies by maintaining microwave, telephone, two-way radio, Digital Trunked Radio, data and video communications equipment and systems; providing leadership and supervision to other electronic specialists in the installation, maintenance, modification, fabrication and calibration of new equipment and systems; leading and instructing others in operating processes and procedures; providing ongoing preventative and failure maintenance of systems and support equipment; negotiating right of way and service level agreements with landowners and customers; creating and updating circuit and equipment records to fulfill public safety needs and inter-government requirements; and, assists the department, division, and unit with special projects and assignments, as needed

Douglas County School Districe, CRMS 9/2004-1/2005

Run the ELC lab for CRMS.

ICG Communications, Denver CO 2003

Director NOC Responsibilities include:

Data Network Operations Center

First point of contact for repair on all ICG data services products, including VoicePipe, RAS, DIA, iConverge, Enterprise LAN/WAN and Core Backbone. All first level repair and field operations coordination for data issues are channeled through this group. Issues that are unable to be resolved at this level are escalated to Data NOC Tier II and/or ICG Engineering/Vendor.

Data Network Operations Center Tier II

Tier II support for the Data Network Operations Center. Issues that are unable to be resolved at this level are escalated to ICG Engineering/Vendor.

Network Performance Group

Team is responsible for supporting the implementation, operation, maintenance, and performance monitoring of the ICG nationwide Remote Access Infrastructure, to insure customer SLA compliance.

Annoyance Call Bureau (ACB) & Compliance

Group includes ACB/Subpoena Compliance and Access Management/Site Integrity. The primary contact for ACB activities, working with ICG customers and law enforcement agencies nationwide, and is the first contact point for all subpoenas regarding customer information. The group is also responsible for maintaining the access control database, serves as the primary ICG contact for all access control issues with other vendor locations, functions as a first-point-of-contact for environmental issues (HVAC, power).

Security & Investigations Team

The Security and Investigations team is responsible for both proprietary security and safety/OSHA programs and participating in shared or consolidated programs and processes in support of ICG's core business. Also responsible for Site Security Surveys, Project management, Design, Engineering and Installation of Security, Access and Environmental Alarm systems for security installations and Security POC for site decommissions; Nationwide technical support and System Administration of ABM, Phoenix and MDI Security (SAFEnet) (access control, intrusion detection, facility and environmental alarms) systems; and Security Surveillance during normal business hours. Management and primary responsibility for Nationwide Access Control Program; Physical Security; Information Security (non-network); Incident Management and Investigations; Contract Administration for security guard & Professional Investigative Services; Emergency Planning, Preparedness, and Response; Safety and OSHA Compliance; and the National Industrial Security Program.

AT&T BROADBAND, Denver, CO 1999-2002

Broadband Internet Program Manager/Manager Network Planning

Complete management responsibilities of the Network Operations Center (NOC) for the broadband Internet program. Responsibilities included the development of support systems, Network Management Systems, and executive-level direction of other AT&T business units and vendors.

Directed and facilitated the NOC in the migration of over 1 million customers to a new IP network, completing the project prior to deadline with 90% of customers being successfully converted within a 6 day period.

SPRINTPARANET, Tulsa, OK 1999

Technical Analyst

Responsibilities included Disaster Recovery Planning (DRP) and Business Continuity Planning (BCP) for a telecommunications group.

COMMERCIAL FINANCIAL SERVICES, Tulsa, OK 1998-1999

Network Analyst/WAN Manager

Responsible for the design, deployment and management of Wide Area Network (WAN). Remote Access Server network and Security/Authentication systems. Member of the engineering team responsible for a private ATM network of over 160 ATM (LANE enabled) switches.

TRI-STATE G&T, Denver, CO 1992-1998

DESERET G&T, Vernal, UT 1989-1992

Telecommunications Supervisor,

(The work accomplished at these two companies are combined below as if one company since the work responsibilities were the same)

Complete management responsibility for private communications system made up of; PBX, voice and data transport networks (DS1-DS3,SONET), LAN/WAN, microwave network, Wireless network, paging system, SCADA network, SONET, ATM and Frame Relay network.

EDUCATION/TRAINING:

Masters Telecommunications, University of Denver, Denver, CO, March 1996, 3.9 G.P.A.

Certificate of Advanced Studies in Telecommunications, University of Denver, Denver, CO March, 1995

B.S., Liberal Arts/ Sociology. Regents College/ University of New York, January, 1990

A.S., Electronic Technology, Utah Valley State College, Provo, Utah, 1982; 3.60 G.P.A.

Avaya ACE, ACS,ACA

CCNA

MCSE in Windows NT 4.0 and TCP/IP

I have also have completed training / classes in: Avaya: Cajun Switches, PBX (G3: CSI, SI, R legacy and converged systems VOIP) BayNetworks, computer language (BASIC, PASCAL, MACHINE); GE RELAY COMMUNICATIONS EQUIPMENT; Harris Corporation SCADA RTU Class, LARSCAN 1000 and Rockwell PBX Class. Harris digital network design; "Positive Performance Coaching" class for personnel management. FCC First Class License.

ABCP; Business Continuity Planner certification.

AVAILABLE FOR IMMEDIATE INTERVIEWS/EMPLOYMENT PLEASE CONTACT CLINT GRAY: 720-***-****; OR email abouz9@r.postjobfree.com

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