ROY ALLEN BAILEY
Email: ********@************.***
Address:
City: TURLOCK
State: CA
Zip: 95380
Country: USA
Phone: 209-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
I have over 7 years of management experience in Operations with progressively increasing degrees of responsibility. Turned around an under-performing sales floor team at Target through implementation of SOP, effective talent management and the development of a structured training program. Successfully opened a new Super Target the first in this area through effective hiring and training of a new team. Serving as a District Trainer and Mentor I have successfully helped to develop the Executive Hard Lines team in my district by training 7 Hard Lines ETL's and developing 2 Team leaders for promotion.
Educational Background:
High School Dipolma from California State University, Stanislaus, Turlock CA 1/2001 to 6/2012 (Business Administration)
High School Dipolma from California State University, Stanislaus, Turlock CA 1/2001 to 10/2012
High School Dipolma from California State University, Stanislaus, Turlock CA 1/2001 to 10/2012
Job History / Details:
Career Overview
I have over 7 years of management experience in Operations with progressively increasing degrees of responsibility. Turned around an under-performing sales floor team at Target through implementation of SOP, effective talent management and the development of a structured training program. Successfully opened a new Super Target the first in this area through effective hiring and training of a new team. Serving as a District Trainer and Mentor I have successfully helped to develop the Executive Hard Lines team in my district by training 7 Hard Lines ETL's and developing 2 Team leaders for promotion.
Core Strengths
Outstanding organizational and communication skills
Strong Managing Execution skills
Heavy focus on customer satisfaction
Highly detailed oriented
Effectively collaborates with a team to achieve a goal
Excels in multi-tasking in a fast paced environment
Motivated to exceed expectations
Work Experience
January 2011 to Current
Bailey's Quick N Snack Newman, CA
Business Partner - Vending machine's
Meet with potential clients to acquire new business contracts
Purchase and stock appropriate product levels to meet customer demands
Responded to customer questions and concerns ensuring complete satisfaction
December 2008 to September 2010
Target Modesto, CA
Hard Lines and Food Executive Team Leader
Successfully turned around a broken Hard Lines process within 9 months of being in position through aggressive Talent Management of the Team Leader team.
Managed to refocus the team to execute at a higher standard through retraining and implementation of Target Best Practices and establishing routines.
Recruited and hired new Team Leaders to work side by side with the team to effectively upgrade talent through coaching, training, and disciplinary action process.
Drove the sales floor Operational score from 72 percentage to 93 percentage within 9 months of being in position.
Managed food quality in all food departments by following up to ensure that all food areas are following Best Practices to ensure freshness and quality.
Managed Vendor Performance to ensure that Vendors are bringing in enough product to keep their areas 100 percentage in-stock on a daily basis.
April 2008 to December 2008
Target Atwater, CA
Hard Lines Executive Team Leader
Selected to open the New Atwater Super Target, the first Super Target in this area as the Hard Lines Executive Team Leader.
Heavily participated in hiring and training a new sales floor and presentation team to open the store.
Maximized relations with vendors and contractors to negotiate winning solutions for a smooth transition at store handover.
I developed and successfully executed a plan to lead over 300 team members to set all store plano grams within 5 days Exceeded sales forecast over the first month by 22 percentage .
June 2003 to April 2008
Target Turlock, CA
Hard Lines Executive Team Leader
Trained and developed the sales floor Team Leaders through effective Performance Management to deliver on Targets promise of a great looking store daily.
Serving as Safety Captain I lead a safety culture that delivered on a safety index score of 90 percentage and higher.
Lead a culture of financial accountability by ensuring all team members were given the training and support to be able to execute their tasks in the allotted time frames, and followed up to find out the causes for assignments not executed at a satisfactory level.
Nominated to be on the District Assessment team, evaluating and problem solving issues at other stores within the district.
Serving as district trainer I trained all new incoming ETL-Hard Lines on routines and best practices for Target.
Serving as a mentor for high potential Team Leaders I developed two team leaders who passed the ETL assessments to become Executive Team Leaders.
February 1996 to June 2003
Apple Bees Modesto, CA
Server and key carrier
Responsible for closing of the restaurant and ensuring that all cash funds were accounted for from the employees.
Trained all new servers on server routines to ensure we provided the best possible service to our customers.
Served multiple guests at a time ensuring that they had a superb dining experience.
Educational Background
2012 California State University, Stanislaus,
MBA Business Administration
2003 California State University, Stanislaus,
B.S Business Administration, Management
2003 California State University, Stanislaus,
B.S. Computer Information Systems