Customer Service High School

Linda K Moyer

Email: ********@**-*******.***

Address:

City: Rising Sun

State: MD

Zip: 21911

Country: USA

Phone: 443-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Seeking a position to utilize my skills, experience and education to advance my career in the Management field

Educational Background:

High School Dipolma from Perry Hall Senior High School, Perry Hall MD 1/2001 to 5/1980 (General Studies)

Job History / Details:

Professional Summary

Seeking a position to utilize my skills, experience and education to advance my career in the Management field

Experience

July 2009 to Current

Aramark, University of Delaware

Catering Coordinator

Daily maintenance of the BANCO database, including updates, revisions and cancellation of events

Communicate and post all changes to event sheets in a timely manner

Streamlined and developed new item codes for new menu items to be inputted into BANCO database

Reconcile events sheets for billing purposes Weekly billing and timely completion and distribution of sales report, journal voucher report and external billing

Production of all event order sheets, driver sheets, confirmation letters and thank you letters on a weekly basis

Daily filing and maintenance of customer records and correspondence

Process new hire student employee payroll paperwork

Answering and responding to phone calls, emails and faxes in order to provide a high level of customer service in a timely manner.

January 2006 to Current

Cracker Barrel Restaurant Elkton, MD

Trainer, Cashier and Retail

Trained, coached and supervised newly hired cashiers.

Interacted and assists guests with any special requests or needs.

Knowledgeable of store inventory and menu.

Responsible for handling large quantities of cash and credit card transactions

Built merchandise displays and performed weekly floor moves

Assisted guests in locating merchandise and suggested complimenting merchandise in order to increase sales

Feb 2003 to July 2009

Aramark, University of Delaware

Office Manager

Inputting payroll data and running weekly payroll reports for Aramark employees Integral role in instituting and updating Point of Sale system Process billing for membership house accounts as well as catered events Responsible for Accounts Payables, Accounts Receivables and generating monthly billing statements to club members *Responsible for completing weekly operating reports *Perform accounting practices as dictated by the Sarbanes Oxley Audit *Secure confidential purchasing information in regards to the University *Reconcile Petty Cash each week *Prepare all bank deposits Human Resources: Liaison between student employees and the University Processed student new hire paper and enter them into the payroll system Time keeper for students Input weekly student payroll and run weekly payroll reports Maintain student files Membership: Maintained confidential membership information and correspondence with members.

Professional Affiliations

ServSafe (3/27/12 - 3/27/17)

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