Customer Service High School

Terence Haskins

Email: ********@*****-*******.***

Address:

City: Omaha

State: NE

Zip: 68116

Country: USA

Phone: 803-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Dependable, hard-working, professional. Honors graduate. DUKE UNIVERSITY TIP ALUMNI (Talent Identification Program)

Educational Background:

High School Dipolma from Swansea High School, Swansea SC 1/2001 to 6/2011 (General)

Job History / Details:

Summary

Dependable, hard-working, professional. Honors graduate. DUKE UNIVERSITY TIP ALUMNI (Talent Identification Program)

Skills

Certified in CPR

Certified in First Aid

Accomplishments

Warehousing/Delivery

Inventory Management

Stocked Supplies

Operated Pallet-Jack

Quality Control

Identified and moved empty and broken merchandise to proper areas

Adhered to quality control procedures and documented quality checks.

Product Inspection

Inspected products to ensure highest quality.

Customer Satisfaction

Achieved high customer satisfaction for professional installation of furniture.

Achieved highest customer service rating percentages on patron experience polls in 2008 and 2009.

Documentation

Reported and documented unsafe conditions, equipment and/or injuries.

Inspection

Followed checklists to inspect maintenance equipment, to include belts, chains, hoses and fluid levels.

Experience

January 2012 to October 2012

Ethan Allen Omaha, Nebraska

Warehouse Associate

Provide outstanding customer service. Count and verify orders picked up and delivered to ensure accuracy. Assist in warehouse duties, operate forklift, pallet jack and load/unload delivery trucks.Followed company procedures to maintain work environment in a neat and orderly condition.Handled end-processing of customer orders including hand loading trucks and removing shipping totes from conveyor system.Reviewed work orders and communicated with prior shift to assess work needs for the day.Set up dock prior to delivery by receiving picking and packing order and gathering packing materials. Unloaded incoming inventory and placed products into warehouse spaces. Unpacked and assembled all new merchandise using variety of power tools.

June 2011 to January 2012

Offutt AFB Gymnasium/Goodwill Offutt AFB, Nebraska

Offutt Air Force Base Gymnasium

Followed company procedures to maintain work environment in a neat and orderly condition. Promoted shop safety by working in a safe manner. Took care of facility equipment, grounds, gym floors and courts and weight equipment. Worked overtime, including evenings and weekends, to respond to emergencies and respond after weekend events, etc.

August 2008 to April 2010

Outback Steakhouse California, MD

Server

Provided outstanding customer service. Accurately read, understood, and carried out written instructions. Attended monthly safety meetings. Packaged, bagged, and labeled outgoing orders. Checked and verified orders to ensure accuracy. Responsible for promoting safe and clean working environment. Set up work station by stocking supplies needed before each shift and the end of each shift.

Education and Training

2011 Swansea High School Swansea, SC

High School Diploma General

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