Customer Service Manager
Resume:
Valerie Jew
Email: *********@********.***
Address: *** ******** ******
City: San Francisco
State: CA
Zip: 94118
Country: USA
Phone: 415-***-****
Skill Level: Experienced
Salary Range: 30
Primary Skills/Experience:
See Resume
Educational Background:
See Resume
Job History / Details:
Valerie Ho-Jew
188 Beaumont Avenue
San Francisco, California 94118
*********@********.***
EDUCATION:
Golden Gate University, San Francisco, California
MBA Management (August 1988)
University of California, Berkeley, California
BA Psychology (March 1983)
WORK
EXPERIENCE:
Jew & Jew Medical Associates, San Francisco, California
January 2009 - present
Assistant Manager: Assist in the implementation and data entry of NextGen EMR and EHR system. Billing medical
code. Design and produce medical forms. Assist with medication refills. General office work.
Project Transitions, San Francisco, California
October 2007 - present
Owner: Personal venture in photography/video archival and enjoyment. Digitize photographs, slides, video.
Produced event DVDs for a local school. Designed and created a few websites. Created a product line to promote a
local artist. Published scrapbooks. Use of Photoshop, Keynote, Pages, iPhoto, iMovie, iDVD, iWeb, Fireworks,
Flash and Dreamweaver.
Bold Print Inc., San Francisco, California
December 1986 - December 2007
Financial Executive Officer: Personal venture in computerized typesetting and graphics. Financial controller of all
accounting activities. Data base entry, archive set up and daily invoice pricing. Typesetting, design layout. Use of
Pagemaker, Excel, Word, Quicken, Quickbooks. Some experience in InDesign, QuarkXPress.
Rialto Insurance Agency, San Francisco, California
January 1985 - December 1988
Administrative Assistant: While performing the same duties for West Coast Life, also set up various proposals for
selling like insurance. Financial analysis of individual holdings. Obtain current status of cash values, loans, etc.
Compile financial data for tax use. General private secretary duties.
West Coast Life Insurance, San Francisco, California
May 1983 - October 1987
Office Manager: Basic networking between agency and home office. Customer service work. Filing and data work.
Bookkeeping various business and personal accounts. Scheduling business appointments. Collect and deposit
premiums.
UC Child Care Services, Berkeley, California
January 1982 - May 1983
Student Assistant for the Infant-Toddler Center: Promote all areas of development. Provide care for all health needs.
Communicate and work with teachers and parents of the children. Participate in workshops to provide parent support
and to set guidelines in child care centers.
COMMUNITY
SERVICE:
Tat Wong Kung Fu Academy, San Francisco, California
June 2001 - present
Student and Volunteer: Occasional assistant instructor. Chinese New Year Parade volunteer. Videographer and
photographer for events - tournaments, parades, black belt tests.
CSB Parent Association, San Francisco, California
September 2001 - June 2012
Parent Volunteer: Involved with the support of Cathedral School for Boys where both children attend school. Room
parent, library volunteer, class project coordinator, slideshow presentations, photography coordinator, development
support.
UC Rally Committee, Berkeley, California
September 1979 - June 1983
Member: Promote the spirit of Cal through the traditional bon fire rally and half time card stunts. Aid UCPD with the
protection of UC property. Originated and maintained a newsletter for alumni UCRC. Avid Cal fan.
Oakland Chinese Community Center, Oakland, California
January 1980 - June 1981
Tutor: Assist Vietnamese children with writing and reading. Leadership role in extracurricular events and activities.
References available upon request
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