Customer Service High School

CANDICE JONES

Email: ********@******.***

Address:

City: Pennellville

State: NY

Zip: 13132

Country: USA

Phone: 315-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Versatile Professional eager to contribute comprehensive customer service background toward actively supporting the employer in optimizing performance. PROFILE Dedicated professional offering over 8 years of solid and progressive experience in client-focused industries focused on delivering world class customer service. Capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction. Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. Apply sharp problem-solving proficiencies, along with exceptional written and verbal communication skills, to any professional environment. Skilled at performing independently or within a team to exceed all operational goals and objectives. Dynamic communication, organization, multi-tasking, and relationship management skills.

Educational Background:

High School Dipolma from SUNY BUFFALO, Buffalo NY 1/2001 to 5/2007 (Business)

High School Dipolma from ONONDAGA COMMUNITY COLLEGE, Buffalo NY 1/2001 to 9/2012

Job History / Details:

Career Overview

Versatile Professional eager to contribute comprehensive customer service background toward actively supporting the employer in optimizing performance. PROFILE Dedicated professional offering over 8 years of solid and progressive experience in client-focused industries focused on delivering world class customer service. Capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction. Adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. Apply sharp problem-solving proficiencies, along with exceptional written and verbal communication skills, to any professional environment. Skilled at performing independently or within a team to exceed all operational goals and objectives. Dynamic communication, organization, multi-tasking, and relationship management skills.

Core Strengths

Inventory control

Shipping and receiving

Cash flow management

Invoice processing

Credit card processing

Telecommunication skills

Energetic work attitude

Exceptional communication skills

MS Windows proficient

Strong organizational skills

Work Experience

January 2002 to Current

C&J'S GROCERY & DELI

Manager/Cashier/Cook

Sharp business acumen and experience in managing broad scope of operations, from inventory tracking and cash management to procurement, vendor relations and accounting/finance.

Consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Trained new employees by providing knowledge of specific store tasks and policies.

Communicated with vendors regarding back order availability, future inventory and special orders.

2008 to Current

Bartender

Facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

January 2008 to January 2011

REALTY USA

Real Estate Agent

Successfully steer residential and commercial sales operations to generate high volume growth and revenue.

This includes putting together and monitoring purchase offers, listing agreements, coordinating and setting up inspections, working with mortgage/finance companies, attorneys, etc.

to finalize transaction.

Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.

Educational Background

2005 SUNY BUFFALO,

Business

Coursework in Business, Marketing and Communications

2006 ONONDAGA COMMUNITY COLLEGE,

Business

Coursework in Business Administration and Organizational Development

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