Customer Service High School

Shaun Joseph Walliser

Email: ********@*****-*******.***

Address:

City: Winter Haven

State: FL

Zip: 33884

Country: USA

Phone: 863-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Driven and responsible to work alone or with others

Experience with Microsoft Office software including Excel, Word, Outlook Express, and some experience with Power Point

Over 4 yrs lift truck experience.

Over 4 yrs shipping experience.

Educational Background:

High School Dipolma from Walliser Home School, Acworth GA 1/2001 to 5/2003 (Algebra)

Job History / Details:

Summary

Quick learner

Driven and responsible to work alone or with others

Experience with Microsoft Office software including Excel, Word, Outlook Express, and some experience with Power Point

Over 4 yrs lift truck experience.

Over 4 yrs shipping experience.

Experience

February 2008 to Current

International Paper Plant City, FL

2nd Shift Shipping Clerk

Duties:

Overseeing 1-3 co-workers in the shipping department on 2nd shift

Operating a forklift or clamp truck

Creating Bill of Ladings for various customers

Scheduling for the next day and making a preliminary schedule for 2 days out

Communicating with Customer Service

Establishing dock times

Trouble-shooting issues with loads/ missing product

Investigating TICS

Stocktaking

Checking quality of outgoing product

Running breaks for co-workers

Delegating work when co-workers have time for extra work and helping them when they are overloaded

Strapping and stretch wrapping units

Loading finished product on semi trailers

Receiving delivered items and forwarding packing list to the proper personel

Scanning items into the proper locations

Maintaining a clean work area

January 2007 to January 2008

Hanson Paver Products Haines City, FL

Packager

Duties:

Ensuring the quality of outgoing pavers

Making certain that they are properly secured for transportation

Assisting the operator

Operating a forklift

Driving a Bobcat

Cleaning a cement mixer

September 2005 to November 2006

Bermex Contracting Service through Cobb EMC Marietta, GA

Meter Reader,

Duties:

Reading residential and commercial electrical and gas meters and logging findings into a handheld computer

Driving a company vehicle

Walking several miles a day 5-6 days a week

Notable accomplishment: 1 of 3 employees who could finish all assigned routes on the day they were given regardless of weather conditions and other unforeseen occurrences.

August 2004 to November 2006

Chick-fil-A Kennesaw, GA

Team Leader

Duties:

Alleviated the supervisors tasks.

Cashier

Food Prep

Counting registers

Handled Customer Complaints

July 2003 to August 2004

Chick-fil-A Acworth, GA

Cashier/Kitchen worker

Duties:

Cashier

Food Prep

August 2002 to October 2004

United Parcel Serivce (UPS) Acworth, GA

Reloader/ Preloader

Evening shift duties:

Accurately scanning packages

Loading trailer (feeders) as neatly as possible

Working safely and quickly.

Morning shift duties:

Memorizing street names and specific locations,

Loading 3-4 trucks (package cars) with the packages containing containing locations assigned to those trucks in specific locations on the truck

Keeping a stop count.

Education

2003 Walliser Home School,

High School Diploma

Affiliations

Member of the IP Plant City Safety Committee and Safe Start Instructor

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