Customer Service High School
Resume:
Brett Yskamp
Email: ********@**********.***
Address:
City: Newark
State: NJ
Zip: 07104
Country: USA
Phone: 973-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Educational Background:
High School Dipolma from Penn State University, Schuylkill Haven PA 1/2001 to 5/2010 (Management)
High School Dipolma from Schuylkill Haven High School, Schuylkill Haven PA 1/2001 to 9/2012
Job History / Details:
Summary
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Highlights
Young and Energetic
Approachable
HIghly Flexible
Reliable and Dependable
Computer and cash register familiarity
Typing speed of about 45 WPM
Experience
April 2012 to September 2012
Spuntino Wine Bar and Italian Tapas Clifton, NJ
Food Expeditor
Effectively communicated messages between kitchen staff and servers.
Demonstrated quick and efficient resolution in times of crisis.
Managed sales floor when managers were unavailable.
Helped staff in back of house by prepping, cleaning, and restoring kitchen to proper order.
Sliced meats and cheeses on deli style slicers.
Gained experience prioritizing between important tasks and maintaining friendly customer interactions.
October 2011 to April 2012
Turkey Hill Minit Markets Schuylkill Haven, PA
Store Clerk
Worked as a team member to provide the highest level of service to customers.
Greeted customers in a timely fashion while quickly determining their needs.
Recommended merchandise to customers based on their needs and preferences.
Sacrificed nights and weekends to work the shifts when other co-workers were not able to arrive.
Gained experience in both customer service and cash/credit services.
June 2010 to October 2011
Atlanta Bread Company Clifton, NJ
Barista
Built relationships with customers to increase likelihood of repeat business.
Gained experience with computerized cash register
November 2010 to April 2011
Premier Sales Installations Newark, NJ
Building Maintenance
Worked as a team member to provide the highest level of quality and service to customers.
Gained experience painting, flooring, tiling, roofing, and home repair in a professional environment.
October 2010 to March 2011
Contego (Continental Airlines) Newark, NJ
Aircraft De-icer
Gained experience driving large trucks over snow covered tarmac.
June 2009 to April 2010
Weis Food Markets Schuylkill Haven, PA
Stock/Dairy Clerk
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Education
Penn State University Schuylkill Haven, PA
Undergraduate Management
3.4 GPA during first year
Coursework in Business, Communications and Organizational Psychology
Schuylkill Haven High School Schuylkill Haven, PA
High School Diploma General Academics
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