Customer Service High School

Linda Nicholson

Email: ********@**-*******.***

Address:

City: Westerville

State: OH

Zip: 43081

Country: USA

Phone: 614-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Well qualified activity director with 27 years experience providing activity programming in the long term health care field. Knowledgeable in all aspects of activity planning, documentation, working within a budget, customer service and implementation of a meaningful and enjoyable activity program.

Educational Background:

High School Dipolma from Westerville High School, Westerville OH 1/2001 to 6/1968 (general)

High School Dipolma from Columbus State Community College, Westerville OH 1/2001 to 9/2012

Job History / Details:

Professional Summary

Well qualified activity director with 27 years experience providing activity programming in the long term health care field. Knowledgeable in all aspects of activity planning, documentation, working within a budget, customer service and implementation of a meaningful and enjoyable activity program.

Education and Training

1968 Westerville High School Westerville, Ohio

High School Diploma general

Columbus State Community College Columbus, Ohio

Activity Director Training

MEPAP Activity Director 90 Hour Course completed

Skill Highlights

I am experienced in providing a high quality activity program in a health care setting.

I am experienced in all aspects of documentation, planning and delivering activity programming.

I am experienced in providing quality customer service both to the residents of the center as well as their families.

I am experienced in other areas such as admission services and social service concerns.

I am experienced in managing a staff. I currently have a staff of five activity assistants.

Professional Experience

May 1985 to Current

HCR Manor Care Westerville Westerville, Ohio

Unit Director-current

Currently, I am the director of Manor Care's East Wing. This wing consists primarily of residents with dementia. I am responsible for activities, social services and all required documentation. I manage the activity staff as well as oversee the physical maintenance of the unit.

Prior to my current position with the company I was the Activity Director for the main wings of the center. I held that position for 15 years before accepting the offer to become East Wing Unit Director.

I have enjoyed my many years with this company and have gained valuable knowledge in most aspects of managing a health care facility.

October 2008 to Current

HCR Manor Care Westerville Westerville, Ohio

Unit Director

Currently, I am the director of Manor Care's East Wing. This wing consists primarily of residents with dementia. I am responsible for activities, social services and all required documentation. I manage the activity staff as well as oversee the physical maintenance of the unit.

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