Customer Service Manager
Resume:
Tonjia Corpening-Bradley
Email: ********@**********.***
Address:
City: Youngstown
State: OH
Zip: 44511
Country: USA
Phone: 330-***-****
Skill Level: Any
Salary Range:
Primary Skills/Experience:
Highly motivated professional with extensive customer service experience.
Educational Background:
High School Dipolma from Youngstown State University, Youngstown OH 1/2001 to 2/1998 (Biology)
Job History / Details:
Professional Summary
Highly motivated professional with extensive customer service experience.
Areas of Expertise
Bank reconciliations
Complex problem solving skills
Employee coaching
Work Experience
October 2011 to 9/27/2012 12:00:00 AM
Huntington National Bank Youngstown, Ohio
Teller Manager
Opening and Closing of Branch
Balancing the Vault and Atm
Monthly Audits
Ordering Money for the Bank and shipment
Schedules
Employee Coaching
Selling various Banking Products
April 2011 to October 2011
Key Bank Youngstown, Ohio
Customer Service Representative
Opening and Closing the Branch
Balancing the Vault and ATM
Selling various Banking Products
Customer Service
December 2009 to April 2011
Windsor House Youngstown, Ohio
Bookkeeper
Manages all residents accounts
Balance Home at end of month
Assists residents with Medicaid process and paperwork
Check audits and balancing of cash drawer
Daily banking
July 2007 to December 2009
Home Savings and Loan Youngstown, Ohio
Bank Supervisor
Open and Close the Branch
Balance the Vault and Atm
Open and Closing of checking, savings accounts, certificates of deposit and selling various other banking products
Supervision of other tellers
Customer Service
August 2004 to July 2007
Payday Cash Advance Of Ohio Boardman, Ohio
Store Manager
Overseen operations at Boardman Store
Balance Store
Trainer
Assists District Manager with other stores
Audits Stores
Daily and Monthly Reports
Responsible for weekly check audits
September 2000 to July 2004
Check N Go Austintown, Ohio
Assistant Manager
Establishing and paying back of loans
Responsible for daily safe and drawer balancing
Daily Banking
Responsible for check audits
Education
Youngstown State University Youngstown, Ohio
Biology
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