Colleen Elcham
Address ** ****** **** *********, *** 2161
Phone 042*-***-***
Email *******@***.***
Objective
To seek employment where I will be challenged and given the opportunity to utilise my skills and
experience, and be of a greater benefit to my employer and myself.
Experience
November 2006 April 2011
FileMaker, Inc. (Wholly owned Subsidiary of Apple Inc.) Sydney, NSW
Marketing Specialist, Asia Pacific Region
Advertising placements in industry specific publications throughout the Asia Pacific
Region Major Sponsorship with Macworld Australia online.
Managed and worked with PR Agency (Hotwire Australia)
Localised and maintained FileMaker Australia s main website
Localised and maintained 3 mini-sites for New Zealand, Singapore & Hong Kong Regions
Managed marketing budget
Marketed and localised quarterly promotions
Generated and managed Asia Pacific s quarterly Newsletter (electronic & print)
Generated eDMs and worked with outsourced company on distribution to our customer
base (BCP Marketing Services)
Maintained & distributed monthly price lists with multicurrency s for Asia Pacific Region
Generated web pages & web templates working closely with outsourced companies
(Clearsite & BCP Marketing Services)
Worked with Apple iTunes on Marketing FileMaker Apps
Worked with Apple Retail on in-store events
Worked with Apple Resellers in promoting the FileMaker Product Family
Organised & Managed Resellers & Apple Staff training
Managed product & program launches (7 major launches in 2010)
WWW Store Project worked & managed web store for AU & NZ; part of a WW Web
store team
Localising all marketing & program material, leveraging US material
Worked with Asia & New Zealand distributors promoting the FileMaker Product Family
including assistance with Seminars/Events for local markets
Worked with Developers to assist in Marketing their products along with FileMaker
June 2006 - November 2006
Diabetes Australia NSW. Glebe NSW
Special Events Coordinator (Temping)
Organised one of their annual fundraisers called the Great Australian Bite (GAB)
Maintained GAB Website www.greataustralianbite.com.au
Generated NEW and worked with existing Sponsors
Designed and developed all marketing material for GAB (posters, host booklet, donation
box, host invitations, balloons, recipe booklets)
Processed payments through internal Accounting System
Assisted and worked on all other Annual Fundraisers (Annual Black Tie Ball Buzz Ball,
Merchandise Selling Day Buzz Day, Walk for Wellbeing, Seven Bridges Walk)
February 2000 June 2006
Sage ACCPAC Australia Pacific (ACCPAC - Acquired by Sage Business Solutions)
Glebe, NSW
Events Manager (2000 2006)
Managed and successfully completed ACCPAC's annual 3 day conference since year 2000
with over 200 international and interstate delegates includes duties such as sourcing
venue s, negotiating contracts, hotel requirements, audio visual, sourcing sponsor s,
theme/decorative requirements, entertainment, speakers, handouts, conference
directory, invitations, registrations, evaluation responses, international and interstate
exhibitors, selling exhibit space, conference presentation CD s, agenda and much more
Organised the entirety of a wider range of events including seminars, product training,
Christmas functions both clients and staff and cocktail networking evenings
Conducted Product Launches Interstate and International road shows for clients
consisting of 50 150 attendees
Participated and organised Trade Shows, i.e. Comdex Expo, IBM Expo, ICAA Business
Forum, Customer Management World, Retail Business Technology, Automate and CFO
Summit
Corporate Hospitality for sporting events
Budget Analysis and Control
Increased attendance for all events by approximately 65%
Administration
Marketing Representative (2000-2003)
Designed and Executed Billboard Campaign for the Australian Region
Utilised and Coordinated ACCPAC s major sponsorship (Melbourne Storm NRL Club)
Coordination and Scheduling of TV and Radio Advertising
Organised Corporate Banners and Signage including office stationery
Organised and sourced promotional items
Coordination of material for PR company
Advertising placement in industry specific publications throughout the Australasian
Region
Marketing Budget and Analysis control
Weekly Electronic Newsletters
Personal Assistant to General Manager (2000 2003)
Diary Management
Organised Overseas and Local Travel
Managing Expenses
Sort through resumes to ensure GM s time is used effectively and efficiently
Organised Meetings (internal & external) including agenda and minutes
Contract Revisions
Filing and general administrative duties
Staff Management in GM s absence
Preparation of PowerPoint slides
Coordination of the internal office projects
1998-2000
Smart Business Systems (Acquired by ACCPAC - Subsidiary of Computer Associates)
Office Manager
All Account duties such as Accounts Payable, Accounts Receivable, Purchase Orders,
Order Entry, Entry of Daily Banking, Cashbook Reconciliation, Weekly Invoicing and
Collections
Maintaining Director/s and Staff Diary
Maintaining Databases
Handling Customer complaints and inquiries
Travel Arrangements and Events Coordination
Assisted with product and company marketing
General office maintenance
All Receptionist and Administrative duties
1995-1997
House With No Steps (Wheelchair & Disabled Association)
Supervisor (2IC)
Maintenance and Supervision of Office
Delegation of work to 24 Staff Members
Banking daily collections
Organising Daily Run for Courier
Reports on Sales Performance
Daily sales and computer aid
Data Entry
Staff Training and Manageability
Customer Liaison
Reporting to the Branch Manager as second in charge
Importing and Exporting of Sales onto PC s (System DAVOX)
Education
2010 Adobe Dreamweaver Certificate Course Sydney, NSW
2010 Adobe Photoshop Certificate Course Sydney, NSW
2001 Narelle Ryan Course Sydney, NSW
Event Management Certification Course
Conference Management Certification Course
1994 Granville South High Sydney, NSW
Higher School Certificate
Skills
Proficient in both MAC & PC. Microsoft Word, Excel, FrontPage, PowerPoint, MAC Pages,
Numbers, Keynote, ACCPAC Accounting Package, Adobe Creative Suite (Photoshop,
Dreamweaver, InDesign), FileMaker Database System, Davox (Telemarketing System)
Interests
Charity Fundraising, Reading and Socialising
References
Ms Charmaine Perkins
Director
BCP Marketing Services (FileMaker outsourced Sales & Marketing Services)
Mob: 041*-***-***
Mr Daithi Holden
Former General Manager
Sage ACCPAC Australia Pacific
Mob: 042*-***-***
Mrs Teresa Dennison
Former Finance Manager
Sage ACCPAC Australia Pacific
Mob: 041*-***-***