Customer Service Sales

Lisa Brousseau

Email: ********@**********.***

Address:

City: San Antonio

State: TX

Zip: 78216

Country: USA

Phone: 218-***-****

Skill Level: Any

Salary Range:

Primary Skills/Experience:

Successful sales professional with over 15 years of experience in retail management. Excellent communication and interpersonal skills; who can lead a cohesive sales team in consistently achieving aggressive stretch goals.

Educational Background:

High School Dipolma from Duluth Central, Duluth MN 1/2001 to 6/1991 (accounting, fashion merchandising)

Job History / Details:

Career Overview

Successful sales professional with over 15 years of experience in retail management. Excellent communication and interpersonal skills; who can lead a cohesive sales team in consistently achieving aggressive stretch goals.

Core Strengths

Goal-oriented

Excellent communication skills

Accomplished manager

Excellent people skills

Excellent people skills

Retail merchandising expertise

Customer- and service-oriented

Work Experience

June 2012 to 10/9/2012 12:00:00 AM

Prime Seamless Gutters & Roofing San Antonio, Texas

Office Support

Processed daily invoices and billed renewed invoices to clients. Generated leads for new sales via telephone and email. Directed calls to appropriate individuals and departments. Contacted customer to follow up on services we provided.

September 2011 to April 2012

Aerie Duluth, Mn

Store Manager

Directed recruitment/training/staff development initiatives to maximize productivity and revenue potential through development of a sales team. Administered daily operations to ensure policies and programs were adhered to and understood by sales staff. Planned and executed floor merchandising. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

October 2010 to April 2011

Children's Place Duluth, Mn

Assistant Manager

Trained sales associates in customer service as well as product knowledge.

Greeted customers in a timely fashion while quickly determining their needs.

Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments. Maintained and executed all floor changes. Worked with all members of staff to maintain daily operations of the store.

January 2002 to October 2010

Uniform Connection Hermantown, Mn

Store Manager

Managed sales staff in achieving sales goals by delivering high levels of customer service. Generated new clients by conducting outside sales calls. Responsible for working with the vendors for the purchasing of goods and services for the company. Maintained the stock levels, analyzed the figures and forecasted the future sales. Scheduling and training of staff, including all daily operations of the store.

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